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Maravilla
- Santa Barbara, CA
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Location details
5486 Calle Real, Santa Barbara, CA, 93111, United States
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We had Lori the sales director, and she was very warm and informative
Business response:
Muriel, Thank you for your kind words! We're thrilled that Lori provided you with a warm and informative experience. We appreciate your feedback and look forward to welcoming you again soon!
Both the staff and residents are very friendly and welcoming. The dining is excellent. There are many activities in which to participate. It has taken longer than expected for our casita to be ready for moving in, yet we have been graciously accommodated.
Business response:
Thank you for your review, Bob. We're delighted you've found our staff and residents friendly and welcoming. It's great to know that you've enjoyed the excellent dining and variety of activities available. We apologize for the delay with your casita and appreciate your patience. If you need anything else, please don't hesitate to reach out. We look forward to your move-in and having you as part of our community!
I had a very nice visit to Maravilla. Chef Lemus gave us a cooking presentation of the delicious meal he prepared for the group of visitors.Each Table had a resident that share the experience of living there and answered question.Staff then gave us a tour of the nice apartments and beautiful grounds.it. It appears as a very pleasant place.
Business response:
Gail, Thank you for the great feedback about your visit to Maravilla. We're delighted you had a nice experience. It's wonderful you enjoyed Chef Lemus' cooking presentation and meal. Our culinary team takes great pride in their offerings. We appreciate your kind words about our apartments, grounds, and pleasant environment. Thank you for touring and sharing your positive impressions. We're glad your visit showcased what makes Maravilla special. Let us know if any other questions come up as you explore senior living optio... read more
Beautiful property. Great food. I won’t be ready for five years or so.
Business response:
Roberta, Thank you for the positive feedback! We're thrilled you found our community beautiful and enjoyed the great food during your visit. While you may not be ready to move for another five years, we appreciate you taking the time to explore your future senior living options. When the time comes, we'll be here to welcome you to our wonderful community. Please don't hesitate to reach out as that timeline approaches or if you have any questions.
It was a lovely afternoon.
Business response:
Leslie, Thank you for the kind words! We're so pleased to hear you had a lovely afternoon during your visit at Maravilla. Creating an enjoyable experience for our guests is very important. We appreciate you taking the time to share your positive feedback.
I would have expected more than one drink choice (at least water?), a tour guide who knew the cost of the various units, and somebody in the clubhouse at the end to answer questions or seem interested in engaging our interest. Instead we were brought back to an empty room with a dessert table.
Business response:
Thank you for taking the time to share your thoughts about our recent Open House event. We truly appreciate your attendance and value your feedback. We are delighted that you joined us, and we extend our sincere apologies if there was any misunderstanding. Our intention is always to provide a welcoming and enjoyable environment for our guests.
It was very nice
You have a wonderful Ambassador in Lesley she answered all our questions, and still answering, as we continue consider our move to CA!
The management is kind and even came to see me in the hospital however, the care staff needs to be thoroughly trained and taking care of handicap people they did not clean mej and I ended up with a bad urinary track infection now I’m in another skilled nursing facility with a doctor trying to get it cleared up
Business response:
Joann, We’re very sorry to learn about your health challenges and hope you are feeling better. Thank you for acknowledging the support you received from management during your hospital stay. Concerns about care are always taken seriously. The health, dignity and safety of our residents are extremely important to us, and we are committed to proper training and attentive support. We would welcome the opportunity to speak with you directly to better understand your experience. Please feel free to reach out so we can follow up... read more
Frequently asked questions about Maravilla
How is Maravilla rated?
Maravilla has a 4.5 star rating with 201 reviews.
When is Maravilla open?
Maravilla is open now. It is open 24/7.