Lance on Trulia
10 months ago
04/04/2022, 02:19 AM
I know that alot of people like to leave negative reviews but there is not negative thing that can be said when it comes to Marcos and his team.
Basically I have been working with Marcos for three years and have finally moved into my home. The three years was rather nerve racking for my family as we faced a market shortage of housing inventory as well as cash buyers and also being out bid by 5-20K on some houses.
With al that being said Marcos and his team were always ready and willing to take my calls as well as work to overcome any obstacle which may we were encountering at the time.
Marcos' team had shifted gears for my family many times, generating prequalification letters, working on getting my Veteran benefits and also working on so many loans that I lost count.
Overall, Marcos' team worked diligently to assist my family in acquiring our new home. This new home was a probate sale and also was challenging at times for the negotiations. Overall Marcos' team came through as always, provided the selling broker with prequalification letter as well as let the selling broker know that my family was purchase ready and loan doc ready. This was an advantage for my family as the selling broker was ready to present offer to the family and unfortunately our initial offer was not accepted due me having a VA loan. But, later the selling broker reconnected and Marcos' team returned to the negotiation table and prepared documents and loan models yet again!
End result Marcos personally placed a call to me to lock in a rate due to the Ukraine crisis and also the expected hike in mortgage rates. I secured a great rate and watched as the rate increases began!
As can be seen Marcos and his team have been there for every step of the way for my family! And my family and i would not be in our house today if I had a less dedicated team assigned to me.
Also, I received a hefty refund from escrow as Marcos and his team were very diligent on all of the dollars that are involved in the escrow process.
Lastly, I would also like to add that Marcos is the Branch Manger and yet he was the one that I was dealing with through the whole three year process! He immediately let me know from the first conversation that he would be calling me and answering any question that I may have. You have to ask yourself is that now the BEST service ever or do you really want to take your chances with another loan brokerage company that just wants to place you into a loan that you can not afford or assigning you an ARM loan just to make a few bucks!
I will definitely recommend Marcos and his team to anyone interested in purchasing or refinancing their home!