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Matt Heidorn of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbus, OH
About this business
Location details
355 Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Matt has gone above and beyond our expectations in finding the perfect home. . The professionalism, knowledge, and the way they Matt us in the loop every step of the way is unmatched, in my opinion. I couldn't have asked for mortgage agent.
Business response:
Lisa, I'm grateful for your kind words and pleased to hear that you felt well-informed and supported throughout the process. It's rewarding to know that my efforts helped in finding the perfect home for you. If there's anything more I can assist with, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Matt is knowledgeable and answers questions without being condescending. He is the best example of "there are no stupid questions".
Business response:
Helen, I appreciate your kind words about my approach to answering questions. It's important to me that clients feel comfortable and valued throughout the process. If you have any more questions or need assistance, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
More personal
Business response:
Mark, thank you for your feedback. I'm pleased to know that your experience working with me went well. If you have any further questions or need additional support, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
I was not happy with the app used. Very limited security (no log-in required each time) considering the content of the information being shared was quite sensitive. Also the services for linking banking and employment information regularly did not work. Last concern was that we didn't get final confirmation of approval until 1 day before closing which was cutting it very close. Matt himself was very responsive and helpful throughout the process however. So concerns are not with him but with the tech you use and the length it... read more
Business response:
Jason, I appreciate you sharing your thoughts and observations. It's important to me that you found my support responsive and helpful throughout your mortgage process. I'm sorry to hear the technology and timing aspects were a source of frustration. I understand that security and timely communication are critical, particularly in these matters. If you have further insights or need additional assistance, please feel free to reach out directly. Thank you for bringing these concerns to my attention.
Frequently asked questions about Matt Heidorn of Mutual of Omaha Mortgage
How is Matt Heidorn of Mutual of Omaha Mortgage rated?
Matt Heidorn of Mutual of Omaha Mortgage has a 4.9 star rating with 22 reviews.
When is Matt Heidorn of Mutual of Omaha Mortgage open?
Matt Heidorn of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.