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Max Kotterman of Mutual of Omaha Mortgage
- Mortgage Lenders
- Indianapolis, IN
About this business
Location details
8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
It was the communication of the process and status of the loan.
Verified by Mutual of Omaha Mortgage
Max, went above and beyond to help us through the entire process. He was always just a phone call or text away and when we found out there was a lien on our home that we were unaware of, he walked us through all of the steps needed to have it removed. I would recommend Max to anyone.
Verified by Mutual of Omaha Mortgage
Good communication from the loan officer and interface with the loan processing technology. I found the rate to be competitive and closing on the loan was timely. Overall a good experience. Thank you, Max Kotterman!
Verified by Mutual of Omaha Mortgage
The communication throughout the process was excellent
Verified by Mutual of Omaha Mortgage
Max did a fantastic job throughout the process from start to finish! Communication was consistent, but not overbearing. Max was extremely helpful in making sure we hit our long term financial of lowering our rate, lowering PMI, while also keeping our loan amortization the same so we didn’t go backwards in our loan. He also ensured we hit our short term goal of receiving a lender credit to cover a good chunk of our closing costs. A+ experience!
Verified by Mutual of Omaha Mortgage
Max and team have been very efficient in the whole process.
Verified by Mutual of Omaha Mortgage
Rating updated after speaking with the bank about our loan experience. Our loan rep was good and this review now reflects that. However, the back office process has many issues leaving us disappointed & frustrated. As bank customers almost 20 years, we want First IB to be successful as they're our bank of choice, however they need to fix/address the poor customer experience we suffered through. After speaking with the bank, we are cautiously optimistic that these issues will be addressed.
Verified by Mutual of Omaha Mortgage
Max was informative, provided great customer service, and worked out an extremely fair deal for our refinance. We will be referring him and look forward to working with him in the future.
Business response:
It sounds like you had a great refinance experience with us! We look forward to working with you in the future…and providing you with the same top-notch customer service as today. Thanks for the review!
Verified by Mutual of Omaha Mortgage
Max worked very quickly to review, my financial circumstances, the current offers from other lenders, and was able to show me product options where he could save me money. I loved that no pressure was applied - just the facts.
Business response:
A simple, quick refinance process – and saving you money – is our goal every time. Thanks for sharing your experience with us, Kyle!
Frequently asked questions about Max Kotterman of Mutual of Omaha Mortgage
How is Max Kotterman of Mutual of Omaha Mortgage rated?
Max Kotterman of Mutual of Omaha Mortgage has a 4.8 star rating with 162 reviews.
When is Max Kotterman of Mutual of Omaha Mortgage open?
Max Kotterman of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.