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Medieval Times Dinner & Tournament
- Dinner Theater
- Lawrenceville, GA
About this business
Location details
5900 Sugarloaf Parkway, Lawrenceville, GA, 30043, United States
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RecommendedMy 1st time there I’ve always wanted to go so I went tonight for my birthday it was awesome
RecommendedWe celebrated a birthday, it was amazing . The entertainment was awesome, the after party was the best when we had a chance to talk and take picture's with the Queen and her knights. The food was delicious ❣❣❣
RecommendedGreat Show.. Horrible Food..be sure to eat before you go.
Business response:
Thank you for providing your feedback and letting us know about this issue, Shawn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you give us another opportunity to prove ourselves to you! Cheers, Medieval Times Dinner & Tournament
RecommendedAlways wanted to go to one of these and finally got to and didn’t regret it.
Recommendedpls attend, great show. Be prepared for a couple of hours sitting. Recommended for kids as well!
RecommendedReally disappointed with our last visit! Paid for the Celebration package, which was to include photos, an extra $22 per person. They lost our photos and made us wait for 45 minutes while they tried to find them! Wanted us to re/take and mail them! Would’ve liked a refund of the package price! Wasn’t offered.....saddened us because the kids really enjoy.
RecommendedWe loved the show BUT the waitress came and grabbed everyone’s plate and threw it in the bust pan without asking if we were finished. She took my kids plates and they were not finished. My 11 year old daughter plate even tried to pull it back twice...she ended up crying because she was hungry and was still trying to eat but her food was thrown away by the waitress. I would not have left a tip BUT my husband is nicer than me I guess. My recommendation to the servers is to ask each guest if they are finished before grabbing th... read more
Business response:
Greetings, Lady Charity! We're sorry to hear that your experience was anything less than perfect. Our Arena Manager has been trying to call you to discuss. She will try again later today.
The new show is horrible. We enjoyed bringing family and friends here for years. We won't be returning and we won't be recommending it either. There is virtually no storyline and the focus on the horses beauty and power is now an afterthought. I am greatly disappointed.
Business response:
Your Grace, thank you for taking the time to share your experience with us. We do apologize that your visit was not enjoyable.
Stop charging $5 per ticket "processing" fees for cash tickets or online group orders which should be $5 per the actual CC Auth and not based on how many tickets they buy per transaction. That's extremely shady. It's not a "processing fee", it's simply an add-on charge or empty up-sale charge. At minimal be honest and just roll that into the upfront ticket price. Even 3PD services are more upfront than that and they actually do "process" a delivery.
Business response:
Noble Terry, thanks for your feedback! The $5 processing fee per ticket is for handling and administration fees that is unavoidable from any standpoint.
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.7 star rating with 9,980 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.