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Midwest Express Clinic
- Urgent Care
- Lombard, IL
About this business
Location details
601 E Roosevelt Rd, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I've been to the Midwest Express Clinic in ***********, ** three times. During each visit I had almost no wait, the staff was super friendly, the doctors were extremely helpful, and the cost was very low. I'm grateful for your service!
I went in for a tetanus shot and spent a total of about 10 minutes in the examination room only 5 of those minutes were face-to-face with the nurse who administered the shot. I was charged $120. Around two months later, I received a bill in the mail for about $70, which I paid. Then, about six months later, I got another bill for around $75.I looked up the billing code to see what I was being charged for and discovered it was for an entire pack of syringes, even though I only received a single shot therefore I only used 1 sy... read more
Do not go to this clinic! The doctors are fine. But the billing department miscodes visits and then sends made-up bills six months later. Ive spent hours on the phone contesting, back and forth between insurance and Midwests billing department. They refuse to change the coding, even when I have an insurance agent participating in the call. Taking your kid to urgent care with a sore throat should not result in hours of phone calls. And it should not result in a $150 bill when your insurance plan says urgent care visits are $2... read more
On May 8, 2025, I paid out of pocket for a DOT Physical. My blood pressure was elevated. I was instructed to go see my doctor and have him fill out paperwork (that Midwest Express Clinic) provided stating that I was mentally healthy enough and that my blood pressure was under control and that I am fit for duty. I saw my doctor the next day, May 9th. He filled out the paperwork and VOLUNTARILY included a written letter acknowledging my fitness for duty. I returned the Midwest Express paperwork along with the written letter fr... read more
Didnt bill my insurance for a year and a half and waited to tell me so they can collect directly from me. I tried resolving it with the billing department and they hung up on me. Then they sent it collections where they are now trying to triple it. Dont go here. They are scammers at worst and extremely unprofessional at best
My problem is not with the clinic itself. My issue is with the billing. We never have received paper billing statements. Then we receive texts constantly stating we owe money. The way about billing a patient is so unprofessional. I cannot pay a bill without a statement.
I had the worst experience ever. The music was extremely loud for a healthcare setting. When I provided feedback, the nurse practitioner shared that it was due to patient confidentiality why the music was very loud and acknowledged many previous complaints from other patients regarding the music. I was suffering from a really bad ear infection, along with a very low abnormal B/P. The nurse practitioner continued to be argumentative and stated she owns the clinic and that she had no problem with the music being loud. She proc... read more
I went in for a pregnancy test which is covered by my insurance. Sent incorrect billing code to insurance which denied the claim. Also, charged me a $50 copay then billed me an additional $72 which they proceeded to pay themselves with my debit card without my knowledge.
Went with my family for sick visit. They charged us for point of office care testing that was not completed! When calling the business office they responded we will bill you for what is ordered. Well I can tell you I did not have my kids noses swabbed because I would have remembered having to hold them down! I was told an itemized bill would come to my house in 7-10 days, but it did not and they just charged my credit card. When calling the x ray tech answered and the manager jasmine was out. They said they had already heard... read more
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 359 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open tomorrow at 8:00 a.m.