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Mike Counsil Plumbing LLC
- Plumbing
- Redwood City, CA
About this business
Location details
713 Arguello St, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Original complaint called into Mike Councils office by my elderly mother was for a slow draining sink. A technician came out inspected the sink and then went under the house. After inspecting under the house the tech told my mom that there was a crack in the sanitation line and the whole sanitary network (sinks and showers) had to be replaced due to one cracked fitting. My mom was told $30,000 and unfortunately without any consultation from her family or quotes from other companies she agreed. My brother called to ask for... read more
Business response:
Hi Alicia, This is definitely not the experience you should have had and is not typical of the kind of work that we expect and is performed by our technicians. We stand behind our 100% Satisfaction guarantee and would like to look into this further and help resolve this issue. If you would please contact me through private message here on Yelp or preferably my email , sean@mcplumbing.com, and please provide me your full name and address so we can discuss and come to a resolution. I look forward to hearing from you and havin... read more
Can't help but feel I have been cheated by this company. I had a leaking toilet drain pipe, probably had been leaking for some time and was now dripping through the ceiling. The good news was it was over the garage ceiling with easy access to be able to fix it.Two guys showed up, one was an estimator and the other a tech. I was told that I would have to pay $1,500 to cut away the drywall to be able to access the damaged pipe but the $1,500 would be applied to the cost of repair, which if it was a simple repair would be cove... read more
Business response:
Hello Jenny, The level of service you have described and received does not reflect who we are as a company and are willing to do what is necessary to make this right for you. We strive and stand behind our 100% satisfaction guarantee. Through private message here on Yelp or preferably my email , sean@mcplumbing.com, can you please provide me your full name and address so we can discuss and come to a resolution. Sincerely, Sean Counsil Service manager
Mike Counsil Plumbing is running a scam. On Wednesday 4/27 our concrete workers accidentally broke a pipe connected to sprinkler lines. We called Mike Counsil Plumbing(MCP) to come fix that pipe as we had to shut water off at the main. I wasn't home so they While there they talked my mother into getting a 12 thousand dollar new water line in place because they saw a leak at the main shut off. While under the house for the pipe they claimed it stunk of sewage meaning the drains are bad. At the end of Wednesday they fixed a p... read more
Business response:
Peter, We are terribly sorry this is how you perceive our company. Our core values, training and the way we treat our client's are polar opposite of your perception. The price differences you have mentioned are comparing completely different jobs. These are replacement jobs (long term solutions.) vs. repair jobs. In most cases, a replacement option is in the best interest of the client as it's inevitable that an old system will continue to fail /leak causing a homeowner continued frustration, time and more money in the lo... read more
Frequently asked questions about Mike Counsil Plumbing LLC
How is Mike Counsil Plumbing LLC rated?
Mike Counsil Plumbing LLC has a 3.7 star rating with 205 reviews.
When is Mike Counsil Plumbing LLC open?
Mike Counsil Plumbing LLC is open now. It will close tomorrow at 12:00 a.m.