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900 NW 17th Avenue, Unit 202, Delray Beach, FL, 33445, United States
Get directionsAs a first-time home buyer, I spent months talking to friends, family, co-workers, lenders, etc… before a long-time friend (who happens to also be a banker) recommended Mike Murgatroy at Guaranteed Rate. After speaking with Mike, my search ended and I’m so glad we made the decision to work with them. They were knowledgeable, transparent, diligent, responsive and always patient in answering my litany of questions. We ended up with a mortgage that was less than we anticipated with lower upfront cost(s). I really couldn’t ask f... read more
Business response:
Thanks again for choosing my team and I. We love educating and assisting first time home buyers through the process.
Mike Murgatroy and his team members made my recent mortgage financing experience the most smooth, seamless, and bump free mortgage experience I've ever had. They were patient and graceful with me at every step along the way. The online process was easy and intuitive. I recommend his office completely and without reservations.
Business response:
Thank you for sharing your experience. It was our pleasure to serve you.
Mike and his team made buying my first house such an easy process. Everyone I talked to before about buying a house made it seem like a long and very stressful process. But the team did a great job answering all my questions and being there when I needed help. The responsive was great. I will definitely be recommending Mike and his team to everyone I know and will be using them again
Business response:
Thanks for the great review. We aim to make the process as stress free as possible.
If you are looking for a professional team to handle your mortgage needs, you need to use Michael Murgatroy. From my first contact with Mike, he was very helpful, extremely responsive, and professional. His team specializes in each part of the process which made it very efficient. I had a tight timeline, which was not an issue for Michael and his team. I got a great mortgage rate at competitive closing costs. They know their stuff and made the whole process easy.
Business response:
Dave thanks so much it was our pleasure to help you!
Guaranteed Rate made what could be overwhelming a very easy turn key process for me to buy two houses in a year and a half. I look forward to the next deal together!
Business response:
Thank you for the five star review! We're looking forward to serving you again.
Always a pleasure working with Mike and his team. They make the loan process easy and we closed within weeks of when we started the loan process. We highly recommend Mike to all our friends and family!
Business response:
Thank you very much it was our pleasure to assist you!
This was overall a great experience with a home mortgage. The online tools were very easy to use and the whole team was very responsive to any of my emails. Whenever something needed more discussion than an email, a team member would call me and walk me through it. As a company, Guaranteed Rate had the lowest rates and they made them publicly available online. The company will most likely sell your mortgage to another servicer, but they made this clear from the beginning. Mine was transferred smoothly and all is well. This w... read more
Great communicators. Excellent customer service. No surprises throughout the process. Wouldn’t go with anyone else after working with Mik and his team.
Mike and his team were fantastic. They made the process very simple. All documents were electronic and they provided all required documents to the realtor and title company for me. Their automated system worked very well as I never had to travel to their office. Very helpful!
Business response:
It was our pleasure to make the process as simple as possible especially for 95% jumbo mortgage ;)
Mike Murgatroy at CrossCountry Mortgage, LLC has a 5 star rating with 721 reviews.
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