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Mike's Carwash

4.3

About this business

Location details

8281 Highland Pointe Dr, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.3684 reviews
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Greg K.'s profile image
Greg K. 
rating
7 years ago

Used Mike's Car Wash in Florence for the first time for a SUV I just purchased. Damaged the rear window louvre. Based on my reviews of previous damage complaints it appears that they don't take responsibility for their damage. I wonder if they had equipment problems today? My louvre is gouged. 

Business response:

Greg- So sorry to hear your experience did not live up to your experience or ours. We are happy to assist you with filing a damage claim. Please visit our Dayton Road location where it occurred and one of our managers will assist you. 

Jeff B.'s profile image
Jeff B. 
rating
7 years ago

I normally use Mike's carwash at least once a week and sometimes more often than that. I saw on their sign they had a monthly pass for $59 which I thought would be perfect for me. So I pulled up to pay for my wash and inquired about the monthly pass for $59. So I told the gentleman that I would like the monthly unlimited car wash for $59. At that point I was informed that they really don't have a $59 unlimited monthly wash but you have to set up recurring charges on your credit card in order to get the pricing of $59. I expl... read more

Business response:

Hi Jeff- Thank you for your feedback. We apologize for any confusion. Our Monthly Unlimited Plans are a reoccurring monthly charge for your convenience,as you can continuously wash your car each month as often as you'd like and can be cancelled at any time. If you have additional feedback, please reach out to us at mikessupport@mikescarwash.com. 

Cheryl K.'s profile image
Cheryl K. 
rating
9 years ago

I went through for a quick wash to get bird poop off my car and ended up with damage. Scratched my car and when I brought it to their attention they told me no way their car wash caused it....newer car with not a mark on it anywhere. They did nothing except to send me two free car wash tickets--what a joke, sure I will take my car back to a place that scratched my car just for a free car wash (sarcasm.) I have a scratch all the way down to the metal. Terrible customer service. 

Abbey B.'s profile image
Abbey B. 
rating
9 years ago

$16 for a car wash so bad that I have to get it done again. Ridiculous. I'm glad I didn't pay for the upgraded wash. 

Jennifer R.'s profile image
Jennifer R. 
rating
9 years ago

Butler County/West Chester residents BEWARE!! I have been a regular customer of Mike's Car Wash for years generally in the self serve bays because they allowed the most time for the money. On 4/17/16 my car was damaged by the prep gun in Mike's Car Wash off Cin Day in their self-serve bay. When I pulled in there was time left on the meter from the previous user who also left the gun laying on the ground. When I started loading money in, the gun came on full pressure and started flipping around like a loose fire hose. The ... read more

Mark J.'s profile image
Mark J. 
rating
10 years ago

To anyone who drivers a pickup with running boards. This place refuges to wash the passenger side running boards ,,unless you ask. I have complained to Adam the G.M. He did credit me 3 washes to make things right but I never picked them up as I told him I'm not after free washes just do it right the first time. I had my truck washed today and again they did not wash the passenger side running board. The gentleman running the wash said It was MY RESPONSIBLEITY to tell them I wanted it washed. That's like give me an oil change... read more

Jason P.'s profile image
Jason P. 
rating
11 years ago

Wanted a simple car wash. Arrived home and saw that the car looked worse than when I went to the car wash. So glad I didn't buy a package deal. Streaks, water spots, and a cover left on my back wiper. Poor job all the way around. 

Denver L.'s profile image
Denver L. 
rating
13 years ago

I'm a huge fan of Sharonville carwash, but i just wanted a quick exterior wash with a vacuum and not the usual detail i get. So since i was going to Sam's i decided to swing on by Mike's car wash. Man was I on for a shocker. I am used to these type of self drive thru car wash's having free vacuum services. Negative, its $1 to vacuum your car. The plus car wash was $18, wow what a shocker! For just a dollar more and printing off a coupon i could of got the best car wash at Sharonville, that included armor all tires and dash... read more

Frequently asked questions about Mike's Carwash

How is Mike's Carwash rated?

Mike's Carwash has a 4.3 star rating with 684 reviews. 

When is Mike's Carwash open?

Mike's Carwash is open now. It will close at 8:00 p.m.