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4220 Alabama Ave SW, Navarre, OH, 44662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent! Quick confirmation, quick delivery, and seamless. I would love more suppliers that are this straight-forward!
Business response:
Hi, Alicia. We appreciate the kind words and are glad we could provide you with a quick and seamless experience!
Bryan was very helpful and laid back with our training! He was open to letting us try a lot of different materials that we work with regularly so we would have a good idea about them.
Business response:
Hi, Amber. We appreciate the kind words and are glad we could provide you with a positive experience!
I can’t say anything good.
Business response:
Hello Rob, I am sorry that it looks like you had a negative experience. I reviewed your ticket and see you were asking about a machine that is not ours. So unfortunately we are were unable to help. However, if we were incorrect, please connect with service@weldmaster.com and mention a Miller Weldmaster machine and we will be happy to help further.
I initially used your website to try and get a contact for parts ordering for our MW Sealer PS150i . Your website was of very little use. You show some parts available but when i did a search using YOUR PART NUMBER there was no records found. I then called you service line and as of today no one has returned my call to assist. I found your email and used the service@weldmaster.com only then did i get any quotes and lead times.
Business response:
Hello Lisa, I apologize that you had trouble finding your parts. Unfortunately we do not have packaging parts on our e-commerce at this time. We are working on improving this. I do see you spoke with Andy and looks like your order has been placed. But if there is anything else you need, please let us know!
JUST FIX THE MACHINE
Business response:
Hi Gary, Thank you for your response. I see that Chad has reached out with information about fixing your machine. If you need additional information please follow-up to that email. If there is something else I can do I would be happy to assist!
No good advice was given to fix my problem. Very little information and I feel like I’m on my own to figure it out.
Business response:
Hi Brent, Sorry to hear you have heard little information. I just looked into your ticket and Mike is still working to get you more information on solving your issue. I apologize you received the review request early, however, I want to ensure you that we are still working on your issue! I will personally connect with Mike to ensure he gets back to you.
Did not receive any help at all!
Business response:
Hey Iliyana, we apologize that you didn't get the answers you needed. It looked like you were looking for documentations. Please contact service@weldmaster.com and we'll help with your needs.
Quick response, but still waiting on a answer?
Business response:
Hi Justin, Thank you for responding. Looks like you are still in discussion with Chad about solving your problem. If there are any delays or issues with your response, please reach back out to us and we will be happy to help!
New machines without part manuals? What do I do? Send a picture every time?
Business response:
Hello Bryon, Thank you for taking the time to reach out and provide your feedback. We do have digital manuals now. We recently moved to this method so customers can have access from their phones, tablets, or computers and can easily translate if needed. There is a QR code for you to scan on your machine or go to https://www.weldmaster.com/manuals and select your machine. Please let us know if you have any questions or need additional information.
Miller Weldmaster Corporation has a 4.7 star rating with 208 reviews.
Miller Weldmaster Corporation is closed now. It will open at 8:30 a.m.