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MINI
- Automotive
- Hartford, CT
About this business
Location details
236 Reverend Moody Overpass, Hartford, CT, 06120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Who charges $1400 to replace a starter in a mini ? This place does ..! Certified Acura dealership will do it for $700 out the door ! Stop robbing people !!
I bought my mini four years ago and I’ve had wonderful experiences is the service department except for today I sat in tears in the waiting room waiting for my car after being verbally assaulted by another customer am disgusted with Gerry Garcia who I feel only encourage these nasty people by laughing with them at me . I’m very devastated by this and not sure where I’m going to go with my precious little Cooper to be serviced now ? Manager Gerry Garcia actually told me he did not not me an apology. PLUS they missed 2 minor i... read more
Rude customer service. They just take your money. They messed up my car so many times. Never apologize or provided service to fix that. Everything is super expensive. I leased a mini from them. Worst experience ever.
Difficult to schedule service loaner
Horrible customer service!!!!!!!!!!!!!!!!!!!!!!!!
Horrible customer service. The ol mighty dollar is more important than their customers safety.
Business response:
Good afternoon Matt, my name is Brandon, I have tried to locate your vehicle information, but it doesn't look like we have you as a client here. We would never want any of our clients unsafely on the road. We have one of the highest regarded MINI dealerships in the country, with one of the highest customer service indexes. We have an incredible staff with factory trained technicians, that have a reputation in the MINI community as the best in the business. If you'd like to speak anymore about this issue, I am always availabl... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.5 star rating with 1,063 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.