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MINI
- Automotive
- Glencoe, IL
About this business
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I found a used vehicle on-line at Fields Infinity. ..." I found a used vehicle on-line at Fields Infinity. Contacted dealer. Made deal and verified accepted purchase price. I arranged my financing, arranged insurance, arranged registration and license, gave $1000 deposit via phone. Made arrangements to fly to Illinois. Got a call two days later from salesman that vehicle had been sold to someone else. Deposit refunded but I am NOT HAPPY. Ethics and integrity are not part of Fields Infinity business conduct. Mark Hartness
Business response:
Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. S... read more
"While I’m have really bad luck with a 2007 M35X..." While I’m have really bad luck with a 2007 M35X with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in Glencoe, IL where I bought the car. They seem to want to feed you breakfast or lunch rather that fix your car. Their attempt to fix the car seem to have made the squeaks and rattles worse. I tried to call the service managera few times after I picked the up the car and he won't r... read more
Business response:
Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. S... read more
"Poor service. They had my car for a few days and..." Poor service. They had my car for a few days and didn’t fix it. I tried to call the service manager to discuss the problems - he will not return my numerous phone calls. I also tried to talk to the general manager. Seems like he is always in meeting and yes, he doesn’t return phone calls either. I’m hoping not all Infiniti dealers are like Field’s Infiniti.
Business response:
Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. S... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.