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Monte Vista Village
- Assisted Living Facilities
- Lemon Grove, CA
About this business
Location details
2211 Massachusetts Ave, Lemon Grove, CA, 91945, United States
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I think Monte Vista Village is a great assisted living community, and my Dad is really very happy there. They have very good food too. It has been a great fit.
Business response:
Hi DiAnna, thank you for sharing this positive review about your experience with our community! Here at Monte Vista Village, we always strive for top-quality service and are glad we could provide it for you.
It would be nice to have longer time frames for dinner to allow residents an opportunity to eat later, and to make sure there is enough food available for all the residents to eat. Dinner starts at 4:30. [Name removed] is awesome! Whenever you ask [name removed] to get something done, it gets done. This individual is a five star in my mind!
Business response:
Hi Scott A, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review. We value your feedback, and appreciate your kind words about Monte Vista Village.
Staff is friendly and I appreciate the immediate attention to any of my concerns. I lived in another community before and I am much happier here! I like the beautiful grounds and the Sales Director is wonderful.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience in our community.
Monte Vista Village is excellent. I would live there if I needed to. The staff were always so helpful and kind. The person I knew that lived there was very difficult, but the staff went above helping her in every way. Lots of activities and ways to interact if you want. The grounds are beautiful and quiet. Extra services provided, such as meditation, are affordable. 5 star all around.
Business response:
Thank you so much for taking the time to leave this review! We take pride in providing the best care and filling our activity calendars with a variety of options for our residents. Our Monte Vista team will be so pleased to hear your positive feedback. Thank you!
What stands out to us about this community is the size of the apartments, the garden like grounds, and the staff friendliness. The Sales Director, Administrator, and head of Residential Care are all great. They're very kind and helpful. The facility offers activities. They provide housekeeping and it's always clean. I would recommend them to family and friends.
Business response:
We truly appreciate you taking the time to leave a five-star review of our community. We strive to provide the best care to our residents and our team will be very proud to hear your positive feedback! Thank you again for sharing.
My parents are so happy there for many reasons: great food, kind staff, beautiful setting, excellent housekeeping and laundry service, very nice amenities including a pool, fun activities, and a responsive health care team overseeing their health and safety.
Business response:
We truly appreciate your positive recommendation! We are so pleased to hear that you and your parents are happy with the staff, dining, amenities, services, and care at Monte Vista Village. We take pride in creating a comfortable, welcoming home for each resident. Our team will be very proud to hear your positive words. Thank you again for taking the time to leave this positive review!
Mom loves the place, although she would rather still be with us she agrees it's a great place. There are quite a few activities, not all for mom, but a decent variety. The staff is great, very caring. I've seen the food and eaten there numerous times and I've enjoyed it every time.
Business response:
Hi! Thank you for your 5 star rating and feedback! It brings a smile to our faces to read this review and know that she is having an amazing time living in our community. It's our pleasure to be of service, and we look forward to continuing to offer you the excellent care and service you deserve!
Our family had an in person tour and the big issue with this community for us was that the rooms were in separate buildings and the residents would have to go outside to get to the dining, activity area.
Business response:
Thank you for considering our award winning community, we are sorry to say that you did not have a five star experience. We appreciate your review and your thoughts and welcome your thoughts on how we can improve. Please feel free to reach out to our Executive Director, we look forward to speaking with you.
Unfortunately things started to go downhill for me when Covid hit and over the last two years I have gone downhill with my health as well. After moving in with my son for six months we decided that this move to Monte Vista village would be the best place for me. Not have I only found this to be a very pleasant place to live I have also made lifelong friends. It’s not just an over 55+ facility, it is also a place to enjoy special events we go shopping we go out to lunch, our doctors appointments are taking care of three days ... read more
Business response:
Thank you for your positive five star review. We are happy to see that you are happy with our community and stuff. Please feel free to reach out to Executive Director if you have any questions or comments or if there's anything we could do to make your experience more pleasurable.
Frequently asked questions about Monte Vista Village
How is Monte Vista Village rated?
Monte Vista Village has a 4.5 star rating with 190 reviews.
When is Monte Vista Village open?
Monte Vista Village is open now. It is open 24/7.