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Morimoto Lighting
- Auto Parts & Supplies
- Atlanta, GA
About this business
Location details
2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Big fan of Morimoto and their lighting products. Have run their third brake light on 2 different trucks, and just added their license plate lights to one. I find their lighting and build quality to be much better than another major competitor I've used just as much. My only "gripe" would be some of the issues with their website where pages stall forever and you have to restart and just personal preference, not having chrome housing options BUT thats preference. Otherwise Morimoto provides high quality lighting and excellent ... read more
Business response:
Thank you for the review, Zachary! We appreciate the kind words and feedback. I'll get in contact with our website team to see if there's anything we can do about the stalling issues you're describing.
Top notch products, great customer experience, and good warranty program. And they look so good on your vehicle.
Business response:
Hey David, thanks for the review! The 4Runner and Corvette look great with the new Morimoto products. Very happy we could help you out with that!
I purchased the XB evo headlights and XB taillights for my 3rd gen Tacoma. Honestly they are bright as heck and very sleek! I've had them for a few months now and I haven't had any issues with light dimming, or LEDs going out. Customer service was also great and they were able to help me out with the install. Can't wait to get these lights on my 4Runner next!
Business response:
Hey Laura, thanks for the review! We appreciate the kind words and we hope to work with you again with the 4Runner lights!
Great products and even better customer service! Would recommend to all my friends looking to improve their vehicle lighting.
Business response:
Thank you so much for the kind words! We're thrilled you're happy with your lights and our service. We appreciate the support and can't wait to help your friends upgrade their rides too!
Trash product. 3 years in and headlights are flickering and lenses are destroyed. Only put 15,000 on the truck. $1,500 and only 3 years. Don't waste your money.
Business response:
We are disappointed to hear about the flickering and lens damage after 3 years. I will go ahead and escalate this to management and we should have someone reach out to you as soon as possible.
I emailed and called Morimoto this morning. I need replacement headlights covered under their warranty and their warranty process is completely bizarre, asinine and disrespectful to the customer. You must jump through hoops to get replacements by either buying a new set outright until your defective ones get back to them and then they will refund you or you must send your headlights back first and then they will send the new ones out after they receive the defective ones. As a business owner myself this is now how customer s... read more
Business response:
Your concerns are noted, Hunter. We understand your frustration with our warranty process. We have escalated this to management and we will reach out as soon as possible to resolve this issue.
Recently I have been looking for a good set of Tail Light LEDs for my 2024 Ford Maverick XLT. I used the Vehicle Fitment Filter tool provided on the website and ordered a set for XB Resistor Free LEDs because they said they got for my make/model. I came to find out after some additional post-order research that the bulb size is completely different for my vehicle and the bulbs won't work. This is completely misleading, especially if you trust the website enough to not check the owners manual. I accept some of the blame, bu... read more
Business response:
We're sorry for the frustration. A fitment tool that returns inaccurate results is a problem we take seriously, and we completely understand why that would shake your trust in us. The cancellation experience you described is equally concerning. Please reach out to us at morimotohid@morimotohid.com and we'd like to make this right rather than leave you eating the costs for our error.
I would like to start off by saying that I've been a huge fan of Morimoto products and I've purchased just about every available item for my vehicle. This most recent purchase has been been very unpleasant. I purchased a set of XB tail lights for my Ford Raptor and once they arrived they were clearly damaged when shipped, no signs of impact what so ever. Granted this item was open stock but they did not mention that it was in unusable condition. I reached out to the Morimoto warranty team on 8/20 bringing attention to the is... read more
Business response:
We truly appreciate your loyalty as a long-time Morimoto customer, and we're sorry this experience fell short. A 3-week wait with no satisfying resolution is not acceptable, and we understand your frustration. Please reach out to us directly if you haven't already at morimotohid@morimotohid.com so we can take another look at your case and find a better solution for you.
Worst purchase I ever made "31.5" 2 banger HXB light bar, barely shines 5 feet in front of my truck, good customer service until you make the purchase, then they disappear. Don't waste your money.
Business response:
We're sorry to hear the light bar hasn't met your expectations and that our team has been hard to reach post-purchase. That's not the experience we want for our customers. Please contact us at morimotohid@morimotohid.com and we'll get this sorted out for you.
Frequently asked questions about Morimoto Lighting
How is Morimoto Lighting rated?
Morimoto Lighting has a 4.6 star rating with 1,135 reviews.
When is Morimoto Lighting open?
Morimoto Lighting is closed now. It will open on Monday at 9:30 a.m.