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Moving Solutions
- Movers
- Franklin, KY
About this business
Location details
707 West Madison Street, Franklin, KY, 42134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Imagine booking a moving company, confirming twice, and then… they never show up. That’s exactly what happened to me. Moving day came, I waited for HOURS, and no one arrived. I called, no answer. I emailed, nothing. Finally, someone picked up and said they were running late. Okay, fine. Another three hours passed – still no movers.
At this point, I was desperate, so I called again, and they suddenly claimed they had no record of my booking. Are you kidding me?! My lease was ending that day, and I was completely stranded. I had to scramble to find another company last minute and ended up paying WAY more. They completely ruined my moving day and never apologized. Unbelievable.
I reached out to this company to cancel my move for various reasons. I submitted my request a month ago just as I was instructed to do so. I have not heard anything back in regards to my deposit being refunded and I tried emailing again to check on the status and got the same automated email I received a month ago. I also tried calling 3x to speak to someone and all I got was a nonlive person that would not connect me to a live person. This is getting to be a bit ridiculous at this point. I requested to cancel my move long ... read more
Frequently asked questions about Moving Solutions
How is Moving Solutions rated?
Moving Solutions has a 4.8 star rating with 1,454 reviews.
When is Moving Solutions open?
Moving Solutions is open now. It will close at 5:00 p.m.