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Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Shelly McReynolds was very friendly and professional. Her knowledge, experience and people skills made every step of my HELOC process painless.
Business response:
I appreciate your kind words, Dustin. I'm pleased to know that my approach helped make your HELOC process painless. Thank you for recognizing my efforts. If you have any further questions or need assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
The experience was smooth and professional.
Business response:
I'm glad to hear that your experience with New American Funding went smoothly and was professional. It’s essential to me that each interaction meets these standards. If there is anything more you need or if you have questions in the future, please feel free to contact me. Thank you for your feedback, Joe.
Verified by Mutual of Omaha Mortgage
All parties involved being responsive. I can appreciate that we did this process during the holidays so it took some time for things to be reviewed, but not responding to emails/voicemails to keep us updated was frustrating.
Business response:
It's important to me that all communication remains clear and timely, especially during busy periods like the holidays. I understand how frustrating it can be to experience delays or lack of updates. Your patience throughout the process is greatly appreciated, and I'll certainly work on ensuring that responses are more consistent in the future. If there's anything more I can do to assist you at this point, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Yessssssssssss
Business response:
Thank you for your enthusiastic feedback, Christopher. I'm glad to hear that your experience was so positive. If there's anything else I can assist with, feel free to reach out at any time.
Verified by Mutual of Omaha Mortgage
Good communicator and easy with getting loan completed.
Business response:
I appreciate your feedback on the communication and ease of completing your loan. It's my goal to make the process as straightforward as possible, and I'm glad that came across. Thank you for trusting me with your experience at New American Funding.
Verified by Mutual of Omaha Mortgage
I was aware of all the details & stages during the process & Shelley and Shayla were both patient with me when I was confused about things.I felt like all my needs were met.
Business response:
It's great to know that you felt informed and that your needs were met throughout the process, Takara. I'm pleased that both Shayla and I could provide the patience and clarity you needed. Thank you for trusting us with your experience at New American Funding.
Verified by Mutual of Omaha Mortgage
overall great servic, communication and feeling of the entire process. Ease of business was exceptional. Made things very easy for me. Most of all understood my goals for the refinance and made it happen.
Business response:
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Verified by Mutual of Omaha Mortgage
Anytime I had any questions she was always able to help me
Business response:
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Verified by Mutual of Omaha Mortgage
Shelley is great. She makes it feel like I'm talking to an old friend. That makes customer service excellent. Any problem I had, she made it sound like she wasn't going to sleep until it was resolved. Thanks Shelley!
Business response:
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,136 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.