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Mutual of Omaha Mortgage
- Mortgage Lenders
- Irvine, CA
About this business
Location details
15231 Laguna Canyon Road, Suite 250, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
He was always willing to go above and beyond. If not for him and his hard work I truly believe we would not have made it past the beginning of the buying process. We are now almost moved into our forever home.
Verified by Mutual of Omaha Mortgage
Super helpful and friendly staff that were willing to answer all my questions. They would also respond very quickly to my text and emails.
Verified by Mutual of Omaha Mortgage
I was impressed with Zach and his commitment to get the deal done. He was very good with his communication and timely answers to questions.
Verified by Mutual of Omaha Mortgage
Zachary Smith was very professional, extremely talented risk evaluator when deciding for me and his company whether it would make sense to refinance or do an errl for my VA loan. When ever I unintentionally threw him a curve during the process his resourcefulness and talent in the field shined bright. He was on top of everything that could of caused a situation so i/we could take action to make it a plus maximizing technology available and his professional experience versed a problem or stopag
Verified by Mutual of Omaha Mortgage
Eli often times went radio silent while we were trying to contact him regarding time-sensitive information; we would reach out multiple times for one answer and still no response. This led to making a stressful process even more stressful.
Verified by Mutual of Omaha Mortgage
Better communication from from my Lender. More information on what to expect next. It's been 3 weeks since my closing and so.e of my creditors still have not been paid. They were suppose to have been overnighted checks. Theirs no way that was done in a timely manner costing me more in late fees and interest charges.
Verified by Mutual of Omaha Mortgage
For one I never even talked to Eli Stella for two Rem was the most incompetent person I have ever worked with and he had no sense of urgency for us. I personally had to get my previous mortgage pay off for him two days after I signed papers. He waited until the last minute to notify me of things we needed and I only found out about most of them because I called him and asked him. It was the most stressful, unorganized, and unprofessional process I have ever gone through. Now John Baldridge was fantastic he always answered my... read more
Verified by Mutual of Omaha Mortgage
I was given a horrible quote on closing costs. Then the loan officer came back and stated there was a mistake. Too late!!! I ended up getting a HELOC, kept my original mortgage, and received a much better deal as a result. Not impressed at all with Mutual of Omaha!
Verified by Mutual of Omaha Mortgage
It all started out very promising and the next thing you know we are being ghosted. Not sure why we havent heard from them in several weeks but it has been extremely unprofessional and unacceptable in my opinion. The onmy good to come from this is that it allowed Rocket Mortgage to step in and take care of our needs. Mutual of Omaha should regroup and retrain. We feel violated as we sent them a ton of personal information and we arsnt even sure if they are still working on a loan package. I have no problem being denied for a... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 1,046 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.