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Mutual of Omaha Mortgage
- Mortgage Lenders
- Irvine, CA
About this business
Location details
15231 Laguna Canyon Road, Suite 250, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
this took a lot more time than i would have liked.
Verified by Mutual of Omaha Mortgage
Lack of communication towards the end of the loan process. Needing documents without prior notification .
Verified by Mutual of Omaha Mortgage
The interaction and service I received from Vito was excellent, the issues were with his manager and the underwriting. It took for ever to get this finished, over and over again I had to send documentation. The manager promised a credit or some kind of compensation, nothing happened, because it took so long, you guys lost money so you couldn't do anything for me. What an explanation. You can blame COVID up to a point
Verified by Mutual of Omaha Mortgage
Returning calls and email,Terrible services ,we took over six months to close.It was a nightmare,if not for the interest we would have dropped them after 45 days.Terrible Company
Verified by Mutual of Omaha Mortgage
Took 6 months to close. Eli told us he intentionally ignored our calls. We had to call other people for help, or use somebody else’s phone so he would not recognize the number. This is totally unacceptable to me. He would not return any calls or messages. Terrible service.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Loan closed with the original rate and relatively reasonable costs. However, that’s about the extent of my positive experience. If felt as though the loan officer was overwhelmed with demand (it was a high demand refi environment) and several things slipped through the cracks that were clearly communicated on my end on the front side of the process. Ultimately, I had to accommodate their mistakes to keep the rate and terms.
Verified by Mutual of Omaha Mortgage
IT TOOK TEN (10) WEEKS for a refi. I feel as if I hadn't kept calling to check the status of the loan and if there was anything needed I would still be waiting for them to complete the loan. Emily was very professional and friendly but seemed to be overloaded.
Verified by Mutual of Omaha Mortgage
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 1,046 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.