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Mutual of Omaha Mortgage

4.8

About this business

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,947 reviews
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Sheila S.'s profile image
Sheila S. 

Verified by Mutual of Omaha Mortgage

4 months ago

Broc was very helpful and informative every step of the way! He did not ever get frustrated with me, just explained what was going on. 

Business response:

I'm really pleased to know that you found the process clear and informative. It's important to me that you feel supported at every step, and I appreciate your acknowledgment of my patience in explaining things. Thank you for taking the time to share your experience! 

Corey I.'s profile image
Corey I. 

Verified by Mutual of Omaha Mortgage

4 months ago

The staff was very pleasent and kind to work with. They answered all the questions within a timely manner and was helpful in matters that I didn't understand. 

Business response:

I'm delighted to hear that you found working with the team pleasant and helpful, Corey. I'm glad we could assist with your questions promptly and clarify any matters for you. It's great to know that your experience was positive, and I'm always here to help if you need anything else in the future. 

Karen H.'s profile image
Karen H. 

Verified by Mutual of Omaha Mortgage

4 months ago

Working with Ivette and her team is what excellent customer service is all about. Whatever question I had was answered promptly and thoroughly. 

Business response:

Thank you, Karen, for your kind words. It's wonderful to know that you felt well-supported with the prompt and thorough responses to your questions. Providing excellent customer service is always my top priority, and it's great to hear that this was reflected in your experience. If there’s anything more I can assist you with, please don’t hesitate to reach out. 

Kathleen K.'s profile image
Kathleen K. 

Verified by Mutual of Omaha Mortgage

4 months ago

Over the last thirty years I have worked with a number of talented professionals in finance and loan acquisition on public and private projects. However applying for a loan with Robert Sedillo Was a cut above all my other experiences. Robert is an exceptional person. He is a natural leader who inspires, impresses and achieves the the various tasks one by one until the goal is reached. In addition, Robert is always patient and reassuring. I am a case in point as my computer skills are improving and Robert was always there, ... read more

Business response:

Kathleen, thank you so much for your generous words. I'm genuinely pleased to know that your experience with me stood out among your many professional encounters over the years. I truly believe in guiding clients through every step, and I'm glad that my approach helped you feel more comfortable with the process, especially when tackling those computer tasks. It means a lot to know that my sense of humor contributed to a positive and calm atmosphere. Should you find yourself needing assistance in the future, don't hesitate to... read more

ALLEN W.'s profile image
ALLEN W. 

Verified by Mutual of Omaha Mortgage

4 months ago
Mitchell L.'s profile image
Mitchell L. 

Verified by Mutual of Omaha Mortgage

4 months ago

great communication 

Business response:

Mitchell, thank you for highlighting the importance of great communication. I'm glad to hear that my efforts made a positive impact on your experience with Mutual of Omaha Mortgage. If there's anything else you need, feel free to reach out at any time. 

Maurice G.'s profile image
Maurice G. 

Verified by Mutual of Omaha Mortgage

4 months ago

Communications were quick, clear, and easy 

Business response:

Ensuring quick, clear, and easy communications is something I prioritize, so I'm delighted to hear that was your experience. Thank you for your feedback, Maurice. It was a pleasure working with you at Mutual of Omaha Mortgage. 

Shani P.'s profile image
Shani P. 

Verified by Mutual of Omaha Mortgage

4 months ago

Michael is very knowledgeable and professional in his work. He responds to questions quickly and provides solutions to issues when needed. I highly recommend him to anyone that is looking for a mortgage loan. 

Business response:

Thank you so much for your kind recommendation, Shani. I'm pleased to hear that my responsiveness and problem-solving were helpful for you. My goal is to provide knowledgeable and professional service, so it’s rewarding to know that made a positive impact on your experience. If you ever need further assistance or have more questions in the future, feel free to reach out. 

Jeffrey S.'s profile image
Jeffrey S. 

Verified by Mutual of Omaha Mortgage

4 months ago

She open and honest on expectations of the whole process. She did not exaggerate any promises or actions and kept things smooth and simple 

Business response:

I appreciate your feedback, Jeffrey. It's great to hear that my approach of setting clear expectations and keeping things straightforward was beneficial for you. Ensuring a smooth process without overpromising is important to me, and I'm glad that resonated with you. If there's anything else I can assist with or if you have further questions in the future, please feel free to reach out. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 2,947 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.