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7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
It was just the west coast and east coast time difference
Business response:
I appreciate you bringing up the time difference between the coasts. I understand how that might have posed a challenge. If there's anything specific you need assistance with or if there's anything else I can do to improve your experience, please feel free to let me know.
Verified by Mutual of Omaha Mortgage
Thank you for making this loan process straightforward and efficient. This was a second transaction we made with Mr Cooper and everyone follows up, takes accountability and actually knows what they are doing
Verified by Mutual of Omaha Mortgage
Austin was always there to answer any questions.
Business response:
I'm glad to hear that I was able to be there for your questions, Kenneth. Providing reliable support is important to me, and if you have any more questions or need assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Michael was polite and very helpful.
Business response:
Thank you for sharing your experience, Jennifer. I'm glad to hear that my approach resonated with you. Being polite and helpful is certainly important to me, and I'm pleased it made a positive impact on your experience. Should you have any questions or need further assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
The entire process was quick & easy. I was informed & involved every step of the way!
Business response:
I'm pleased to hear that the process was quick and easy for you, Kirshawndra. Keeping you informed and involved is a priority for me, so it's wonderful to know this was your experience. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
If fed ex would have been anounced I probably would felt a little less rushed in making these payments personnaly.
Business response:
Thank you for sharing your thoughts, Michael. I understand that clear communication about using FedEx for payments could have helped alleviate any rush you felt. I'll certainly keep this in mind for future interactions to ensure a smoother experience. If you have any further concerns or questions, please feel free to reach out to me directly.
Verified by Mutual of Omaha Mortgage
I appreciate the word that Tyler did to get my loan taken care of and answer all the questions that I've had numerous times. Tyler had a lot of patience with me and I appreciate his expertise and always having an answer for me when I needed it.
Business response:
I'm really pleased to know that my patience and expertise made a difference for you in getting your loan taken care of. Answering your questions and providing the support you needed was important to me, so I'm glad it helped. I appreciate your kind words and thank you for choosing Mutual of Omaha Mortgage.
Mutual of Omaha Mortgage has a 4.8 star rating with 2,947 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.