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Mutual of Omaha Mortgage

4.8

About this business

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,947 reviews
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Harold C. C.'s profile image
Harold C. C. 

Verified by Mutual of Omaha Mortgage

8 months ago

I couldn't be more pleased with the treatment I received from Justin, Mark, and Molly. The team was professional in every way, I would gladly refer anyone who is thinking of doing business with Mutual of Omaha, 

Business response:

Thank you so much, Harold! I'm thrilled to hear that you were pleased with the service from our team. It was a pleasure working with you, and I'm glad we could meet your expectations. Your willingness to refer us means a lot, and it’s the best compliment we could receive. If you ever need anything in the future, feel free to reach out. 

Yolanda L.'s profile image
Yolanda L. 

Verified by Mutual of Omaha Mortgage

8 months ago

Yvette was great. She knew the answers to almost everything and if she didn't, she knew where to go to get the answer however, some of your staff could learn a lot from her. She's a keeper🥰 

Business response:

Thank you so much for your kind words, Yolanda! It was a pleasure working with you, and I'm thrilled to hear you felt supported throughout the process. If there's ever anything else you need, don't hesitate to reach out. I'm here to help! 🥰 

Jalen A.'s profile image
Jalen A. 

Verified by Mutual of Omaha Mortgage

8 months ago

I appreciate the communication throughout the closing. It was very helpful to learn each step in the process 

Business response:

Jalen, I'm thrilled to hear that you appreciated the communication during the closing process. Keeping you informed every step of the way is something I strive for, so it's great to know it was helpful. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thanks for trusting me with your mortgage needs! 

Randall R.'s profile image
Randall R. 

Verified by Mutual of Omaha Mortgage

8 months ago

Justin was in contact with me the entire way through the process. Always pleasant and informative. 

Business response:

Randall, I really appreciate your kind words and the time you took to share your experience. It was a pleasure working with you, and I'm glad to hear that you felt informed and supported throughout the process. If you ever need anything in the future, don't hesitate to reach out. Thank you for trusting me and Mutual of Omaha Mortgage. 

Daniel A D.'s profile image
Daniel A D. 

Verified by Mutual of Omaha Mortgage

8 months ago

Shawn was wonderful. Took alot of time with us and explained everything. Also very personable. Did a great job!!!!! 

Business response:

Daniel, thank you so much for your kind words! It was a pleasure working with you and taking the time to ensure everything was clear and comfortable. I'm thrilled to hear you had a great experience. If you ever need anything in the future, feel free to reach out. Wishing you all the best! 

Kevin J W.'s profile image
Kevin J W. 

Verified by Mutual of Omaha Mortgage

8 months ago

The fund disbursement process has been terrible. The process to closing was slow Paul was helpful in answering questions when I had them 

Business response:

Dear Kevin J W, Thank you for taking the time to write this review. We'd like you to know that we review our relationships with our title / disbursement partners on a regular basis. Your comments will be included in our upcoming review to insure that future customers have a better experience. 

Tiffany N. A.'s profile image
Tiffany N. A. 

Verified by Mutual of Omaha Mortgage

8 months ago

Underwriting process was a bit difficult and could have gone a lot smoother. Last minute request after submitting letter of explanation and moving to the next steps later to come back for clearance to include additional debt in the loan. 

Business response:

Thanks for sharing your feedback, Tiffany. I completely understand how frustrating last-minute requests can be, and I’m sorry for any inconvenience it caused during your underwriting process. Your experience is really important to me, and I'll make sure to communicate this with our team to help improve our processes. I appreciate your patience and understanding, and I’m glad we were able to work through it together. If there's anything else you need or any other way I can assist, please don’t hesitate to reach out. 

Carl M.'s profile image
Carl M. 

Verified by Mutual of Omaha Mortgage

8 months ago

Beetlejuice 

Business response:

Hey Carl, just wanted to drop a quick note to say thanks for the "Beetlejuice" review! It made me chuckle and definitely brightened my day. Glad to know I could help with your mortgage needs. If you ever need anything else, don’t hesitate to reach out. 

Regina D.'s profile image
Regina D. 

Verified by Mutual of Omaha Mortgage

8 months ago

Everything was easy and fast 

Business response:

Thank you so much for your kind review, Regina. I'm really glad to hear that you found the process easy and fast. It's always my goal to make things as smooth as possible for my clients. If there's anything else you need or any questions you have, please feel free to reach out anytime. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 2,947 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.