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Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
The fund disbursement process has been terrible. The process to closing was slow Paul was helpful in answering questions when I had them
Business response:
Dear Kevin J W, Thank you for taking the time to write this review. We'd like you to know that we review our relationships with our title / disbursement partners on a regular basis. Your comments will be included in our upcoming review to insure that future customers have a better experience.
Verified by Mutual of Omaha Mortgage
Underwriting process was a bit difficult and could have gone a lot smoother. Last minute request after submitting letter of explanation and moving to the next steps later to come back for clearance to include additional debt in the loan.
Business response:
Thanks for sharing your feedback, Tiffany. I completely understand how frustrating last-minute requests can be, and I’m sorry for any inconvenience it caused during your underwriting process. Your experience is really important to me, and I'll make sure to communicate this with our team to help improve our processes. I appreciate your patience and understanding, and I’m glad we were able to work through it together. If there's anything else you need or any other way I can assist, please don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Beetlejuice
Business response:
Hey Carl, just wanted to drop a quick note to say thanks for the "Beetlejuice" review! It made me chuckle and definitely brightened my day. Glad to know I could help with your mortgage needs. If you ever need anything else, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Everything was easy and fast
Business response:
Thank you so much for your kind review, Regina. I'm really glad to hear that you found the process easy and fast. It's always my goal to make things as smooth as possible for my clients. If there's anything else you need or any questions you have, please feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
Great! You folks made it
Business response:
Hi Joyce, Thank you so much for your kind words and the perfect rating! I'm thrilled to hear that you had a great experience with us at Mutual of Omaha Mortgage. It was a pleasure working with you, and I'm glad we could meet your expectations. If you ever need anything in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Customer services, always available when questions needed to be answered.
Business response:
Thank you, DeRaun, for taking the time to share your experience. I'm thrilled to hear that you found our customer service responsive and available when you needed it. It's important to me that you feel supported throughout the process. If there's anything else I can do to assist you, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
He was very efficient, professional and very helpful
Business response:
Jeffery, thank you so much for your kind words! It was a pleasure working with you and helping you with your mortgage needs. I'm thrilled to hear that you found the process efficient and professional. If you ever have more questions or need assistance in the future, I'm here to help.
Verified by Mutual of Omaha Mortgage
great communication
Business response:
Mario, I truly appreciate your kind words about the communication. It's always my goal to ensure everything is clear and seamless for my clients. If you ever need anything else or have further questions, I'm here to help. Thank you for trusting me and Mutual of Omaha Mortgage with your needs!
Verified by Mutual of Omaha Mortgage
It was a good experience
Business response:
Hi Nicole, Thanks so much for taking the time to leave a review! I'm really glad to hear that you had a good experience with us at Mutual of Omaha Mortgage. If there's ever anything more I can do to help or any feedback you'd like to share to make your experience even better, please feel free to reach out. Your satisfaction is important to me, and I'm here to assist with any of your future needs. Best, Jake Jacobs
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 3,200 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.