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My Pet Hub - Townsville

4.6

About this business

Location details

12 Hervey Range Rd, Kirwin, QLD, 4817, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.6163 reviews
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Russell Drummond's profile image
Russell Drummond 
recommend  Recommended
6 years ago

Friendly and professional staff. My dogs have never been so relaxed in a vet clinic! 

Business response:

Thankyou Russell, we're glad that we could make your fur babies feel comfortable and welcome during their visit with us. 😊 We look forward to seeing you back soon! 🐾 

Sara JB's profile image
Sara JB 
recommend  Recommended
6 years ago

Loooove My Pet Hub! I have found their staff to be incredibly professional and knowledgeable. They genuinely cared about my precious pooch and have always been clear and upfront. Their staff are exceptional and go above and beyond what I would expect from a vet clinic. 

Business response:

Thankyou for your kind words, Sara 😊. We look forward to seeing you and Penny again soon 🐾🐾 

Maryann Casey's profile image
Maryann Casey 
recommend  Recommended
6 years ago

Gizmo loves going there, he would be there all day everyday😄 

Business response:

We love having him too 😊 

Kath Elaine Quinn's profile image
Kath Elaine Quinn 
recommend  Recommended
6 years ago

so close to home and has such lovely staff who care so much 

Business response:

Thanks Kath 🐾 

Ketha Bond's profile image
Ketha Bond 
recommend  Recommended
6 years ago

Love the fact we have Dogtopia so close to home now, Molly will have more plays to keep her happy. 

Mersey Campbell's profile image
Mersey Campbell 
recommend  Recommended
6 years ago

Amazing team, can’t wait to see the facility that you guys are building! 

Amy Dunn's profile image
Amy Dunn 
10 months ago

Good luck getting your pet back if it ends up here!😢 I contacted them within a couple of hours when someone dropped off my lost bird, providing clear photos and proof of ownership, but they claimed it wasn’t my bird—even though the photos matched exactly. Aren’t they meant to be the professionals and know the difference between animals? When I sent a friend to verify, they refused to let her see the bird and said it had been sent to the council, which wasn’t true; the council didn’t receive it until hours later. I unders... read more

Business response:

Hi Amy, Thank-you for taking the time to provide your feedback. We have strict policies and protocols in place at My Pet Hub to ensure we are complying with our legal obligations as well as reuniting stray pets with their rightful owners. This can become complex when there are no legal identifying features such as a microchip for a stray pet. We do endeavour to be as helpful as possible for our local community of pet owners and apologise that the experience left you feeling frustrated. We are pleased to hear that you w... read more

Jen Thompson's profile image
Jen Thompson 
recommend  Recommended
5 years ago

Exceptional. Our doggie looks forward to every visit, she is genuinely cared for, loved & looked after by all the wonderful staff. She has been attending for 2.5 years now, she not only enjoys a play but learns & maintains good behaviour towards other people & doggie friends, we wouldn’t take her anywhere else. Brilliant & lovely staff. My let hub is awesome. 

Business response:

We appreciate your review Jen! It was a pleasure to spend time with your beautiful Mia, she was always such a bright and wiggly girl in daycare 🐾💕 

Larraine Eacott's profile image
Larraine Eacott 
recommend  Recommended
5 years ago

Excellent people, Friendly and efficient and make you feel comfortable as soon as you walk through the door. Explain everything so you fully understand what is going on with your pet ( most important ) . I would highly recommend Pet Hub****** 

Business response:

Hi Larraine, thank you for your lovely feedback. We are so happy to hear that you and Nala had a great experience at My Pet Hub 🐾 

Frequently asked questions about My Pet Hub - Townsville

How is My Pet Hub - Townsville rated?

My Pet Hub - Townsville has a 4.6 star rating with 163 reviews. 

When is My Pet Hub - Townsville open?

My Pet Hub - Townsville is closed now. It will open tomorrow at 8:00 a.m.