This profile has been claimed by the business owner or representative.
About Nancy Bayat As a licensed Mortgage Loan Originator with over 20 years industry experience and over 3 Billion Dollars in closed transactions my team and I specialize in Conventional, FHA, VA, Reverse and Jumbo loan products whether you are purchasing your first house or refinancing your existing mortgage. Prepare to walk an illuminated path on your journey with my team as you are never left in the dark. We will regularly communicate status updates to you as your loan reaches certain milestones in the process. https:/... read more
18071 Fitch, Ste. 200, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They were on top of everything and the process to e-sign all the paperwork was easy. The agent Eric Newport was there for me day and night and allowed me to txt him for any questions or concerns. I initially had a different company but I gave EMortgage a call on a whim from a flyer I received in the mail. They had dropped the interests rate considerably from the 1st company and the process was done in about 3 weeks whereas the other company is still gathering data.
The grade level of communication
During this transaction we didn't feel that Nancy was invested in 'making it work', but rather that Nancy felt we were a nuisance. There were several major gaps in communication that could have been headed off in advance and, had I had the time, I very likely would have switched to a different lender rather than proceed. Towards the end of the purchase my frustration with EMC was high enough that I was ready to walk from the purchase completely. The loan did fund and we were able to close.
I NEVER REALLY HAD COMMUNICATION WITH ANYONE BESIDES KEVIN RENSHAW, I HAD CALLED NANCY ONCE BUT SAID IT WAS A QUESTION FOR KEVIN UNTIL SHE LISTENED TO MY QUESTION AND WAS ABLE TO ANSWER IT. I GIVE KEVIN RENSHAW 10 STARS 5 STARS OVER, HE WAS FANTASTIC WITH THE ENTIRE PROCESS,IF IT WAS NOT FOR KEVIN WE WOULD NOT HAVE REFINANCED WITH E CAPITOL MORTGAGE. KEVIN HAD MADE THIS REFINANCE PROCESS EASY,HE LISTENED AND ANSWERED ALL MY QUESTIONS.
I’m still dealing with the notary coming to my house for closing signatures that were missed the first and second time. Plus most of my closing documents have the wrong county on them. I’m just disappointed the closing is taking so long and so many mistakes were done along the way.
I have no idea who this person is and had absolutely no contact with this person throughout my refinance process. This survey is a waste of my time. I already completed a survey for the people I actually interacted with during my refinance.
Always answer my question and returning my call
Always answer my question and returning my call
No comment
Nancy Bayat, NMLS ID# 374390 has a 4.8 star rating with 401 reviews.
Nancy Bayat, NMLS ID# 374390 is closed now. It will open tomorrow at 9:00 a.m.