National Debt Relief

Silvana D 

on BBB

9 months ago

I have been with *** for almost three years and the customer service has been uneven at best. You do not have a representative or team assigned to you and many of agents use aggressive, heavy-handed methods to deliver information. Most recently, I was able to put additional funds into my account to pay off the remaining accounts and have been met with resistance a majority of the time. I was given a payoff amount but each time I request to have the accounts paid in full, I am told that more money is needed. This is unaccepta... read more

Anthony B 

on BBB

9 months ago

So I applied for their program back in 2023. It was explained well and originally told me that there would be negotiation fees but they would be included within the payments I was making. They made me feel very comfortable in their ability to resolve my debt issues. I was asked late last year (Nov 24) that I would need to increase my payments due to a late settlement made. Upon checking my account today. My final payment date seems to have been pushed back to Sept of 26 rather than the original quote of April of 26. I spoke ... read more

Linda C 

on BBB

9 months ago

*** took my money and passed my account with personal information over to a loan company that is deceptive as they are! 

kent r 

on BBB

10 months ago

Poorly! Their customer service *** told me the loan payments would now stop. They did but didn't stop. The loan companies told me they could not access their monthly payments. However, the bank account is empty just as if they took their payments. When I called *** I was told I had a new customer service ***, not the one I had when I signed up. I told the person that I wanted to speak with the same guy that signed me up or I would cancel the contract with them,. These people are very slick and fundamentally dishonest. I woul... read more

ch o 

on BBB

10 months ago

I called this company to possibly obtain a debt consolidation loan. They told me that they primarily pay portions of debt then write off the rest. I told them that I did not want to do that. I wanted a debt consolidation loan. They asked me what some of my previous addresses were. I told them a few and they said they did not have that information and said they were going to throw out my information and Good Luck. I didn't even give them my information to find out anything else. Very very rude ! 

Di Z 

on BBB

10 months ago

I was completely satisfied with the customer service! However, I was not happy with the final payoff amount, which was based on an accumulated interest balance of $12,165.58, rather than the enrolled debt amount of $10,638.00. If I had known this, I would have chosen to pay off the creditor myself and maintain a good standing with them. Additionally, I was unaware that it would take longer than one year to reach a settlement, which negatively impacted my credit score. 

Rawley O 

on BBB

10 months ago

I made financial mistakes, and hired a law firm to help me file for bankruptcy. I was left to do everything and wasn't given clear guidance on how to complete the steps. They even asked for information I didn't have, and I couldn't find a way to get them the information. I explained this to them, and they didn't seem to care. They kept requesting for it. This started in February of 2025 and in September I finally had enough, as no progress was made. All of my secured debt was surrendered, and I decided to reach out to *** to... read more

Kimberly R 

on BBB

10 months ago

They were very easy to talk to. But they really didn't explain how this works. They let all my payments go late. I was never late on payments. It makes me sick to my stomach. I'm wondering if this is legitimate. I asked when they were going to pay and they just went silent and don't answer. I'm now worried they have my SSN and it's not legit. 

Robert A 

on BBB

10 months ago

Right now, I am "not too happy"...I was told not to pay any of my bills on the list, yet 2 of them still took money out of my account which was a total of $400 dollars and now I have to pay National Debt too!! I got screwed!!! No one told me that they would still take money out.