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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,704 reviews
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Jeri M.'s profile image
Jeri M. 
a year ago

Melissa was attentive and made sure I was informed. My car was completed in the time frame I was promised. 

Business response:

Hi, Jeri. We appreciate the kind words and are glad we could provide you with a positive experience! 

Edith H.'s profile image
Edith H. 
a year ago

Great, got the Jeep towed in just waiting to find out what is wrong so it can be fixed 

Business response:

Hi, Edith. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Christina M.'s profile image
Christina M. 
a year ago

Great customer service! Easy transition 

Business response:

Hi, Christina. We are thrilled to learn that you had a positive experience with us! 

Dalton D.'s profile image
Dalton D. 
a year ago

Rollback driver came on time. He picked up.my vehicle and secured it properly. Delivered to dealership. Dealership called me to let me know that they had vehicle. Driver very courtesy. Thank you 

Business response:

Hi, Dalton. Thank you so much for leaving us a stellar review! 

Douglas N.'s profile image
Douglas N. 
a year ago

Had The Works on our 2011 Ford Flex. Took about an hour and 15 minutes. Lounge was comfortable and clean. 

Business response:

Hi, Douglas. Your feedback is highly appreciated. Thank you for the review! 

Kathy P.'s profile image
Kathy P. 
a year ago

Service was well above the normal Technicians had great personally and took full pleasure in making things right. Very manageable. Appreciated all the kindness and assurance that my vehicle would be well taken care of. All issues have been resolved. Very well please from beginning to end today. 

Business response:

Hi, Kathy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Kyna D.'s profile image
Kyna D. 
a year ago

Nelson was right on time I had just gotten out of the hospital an was broken down they came swiftly an picked me an my vehicle up an he even tryed to figure ways to help me out to get my vehicle fixed I will be using them from now on my experience was beyond expectation 

Business response:

Hi, Kyna. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frank Nichols J.'s profile image
Frank Nichols J. 
a year ago

Had oil change and tire rotation today i had an 8 am appointment and all my work was done on time and the entire staff was very professional and courteous 

Business response:

Hi, Frank. Thank you so much for leaving us a stellar review! 

Martha J H.'s profile image
Martha J H. 
a year ago

I just know the service was great 

Business response:

Hi, Martha. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,704 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.