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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,556 reviews
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Margaret M.'s profile image
Margaret M. 
a year ago

Friendly people, dropped car at service, was ready in an hour. Service was a Ford recall problem. Waiting area clean and neat. Would use this dealership again. 

Business response:

Hi, Margaret. Thank you so much for leaving us a stellar review! 

Kimberly A.'s profile image
Kimberly A. 
a year ago

Prompt service , very helpful and knowledgeable! Thank you so much 

Business response:

Hi, Kimberly. Your feedback is highly appreciated. Thank you for the review! 

Sophie R.'s profile image
Sophie R. 
a year ago

Melissa was able to work our vehicle repair early. 

Business response:

Hi, Sophie. We appreciate the kind words and are glad we could provide you with a positive experience! 

Russell M.'s profile image
Russell M. 
a year ago

Service was completed as expected. 

Business response:

Hi, Russell. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Cecil H.'s profile image
Cecil H. 
a year ago

Pick up and delivery went well. The dealership gave me updates as to the time they would pick up and return my vehicle 

Business response:

Hi, Cecil. We are thrilled to learn that you had a positive experience with us! 

Leroy M.'s profile image
Leroy M. 
a year ago

Very friendly and professional, gave me prices up front before repairing, Samantha and Scott were very helpful. 

Business response:

Hi, Leroy. Thank you so much for leaving us a stellar review! 

Sharon H.'s profile image
Sharon H. 
a year ago

Great so far 

Business response:

Hi, Sharon. Your feedback is highly appreciated. Thank you for the review! 

Wyatt J.'s profile image
Wyatt J. 
a year ago

The service was fine . You shouldn't have to wait nearly 2 hours especially if you have an appointment. 

Peggy H.'s profile image
Peggy H. 
a year ago

Everyone went above and beyond to help me with my purchase of a new car. No one else could even come close to the caring and going the extra mile that the Nelson team provides!!! 

Business response:

Hi, Peggy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,556 reviews. 

When is Nelson Ford open?

Nelson Ford is open now. It will close at 5:00 p.m.