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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,702 reviews
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Tiffany M.'s profile image
Tiffany M. 
a year ago

Expected for my car to be in the shop for multiple days, but they figured out what was wrong and fixed it in a matter of hours. 

Business response:

Hi, Tiffany. We are thrilled to learn that you had a positive experience with us! 

Bradley C.'s profile image
Bradley C. 
a year ago

Friendly staff. Fast service. 

Business response:

Hi, Bradley. Thank you so much for leaving us a stellar review! 

Keith D.'s profile image
Keith D. 
a year ago

Scott was excellent helping us look at the Mazda and explain the features Even though I finally purchased a CRV at Honda it was still a Nelson Dealership 

Business response:

Hi, Keith. Your feedback is highly appreciated. Thank you for the review! 

Emily P.'s profile image
Emily P. 
a year ago

Very professional nice to talk to! One problem battery went down next dY after purchase! 

Business response:

Hi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience! 

Sophie R.'s profile image
Sophie R. 
a year ago

Quick and easy 

Business response:

Hi, Sophie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Samuel A.'s profile image
Samuel A. 
a year ago

Free state inspection 

Business response:

Hi, Samuel. We are thrilled to learn that you had a positive experience with us! 

Carlton E.'s profile image
Carlton E. 
a year ago

Friendly, knowledgeable folks, work was completed timely and great job on task of replacing the bumper on my 2000 Silverado and an amazing job with the paint! It takes a lot to impress an old man like me , but they did! My truck may be 24 years old but it’s like new inside and out, first time ever in the shop, could not have asked for a better experience! 

Business response:

Hi, Carlton. Your feedback is highly appreciated. Thank you for the review! 

Sharon F.'s profile image
Sharon F. 
a year ago

You all was very kind to me!!! And you made sure that all my paperwork was up to date as well as finished and that everything l needed was fully taken care of. I especially want to thank Mr. John Myers for being a great salesman. Everyone was so nice, and l thanks Nelson Ford for my Ford Escape. And l would recommend the dealership for an outstanding job…. 

Business response:

Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! 

Darrell S.'s profile image
Darrell S. 
a year ago

Service was quick but I had asked them to check all fluid levels including windshield washer fluid and none was added. 

Business response:

Hi, Darrell. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,702 reviews. 

When is Nelson Ford open?

Nelson Ford is open now. It will close at 7:00 p.m.