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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,556 reviews
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Pamela S.'s profile image
Pamela S. 
a year ago

Harry was a great salesman. 

Business response:

Hi, Pamela. We are thrilled to learn that you had a positive experience with us! 

Julian G.'s profile image
Julian G. 
a year ago

First I would like to say , Thank you to new guy in back, I think his name was mark, young black guy. He is a Very great mechanic ,he got my truck in and out quickly . Most of all Thank you to Harry Hairston for taking care of me by giving me vehicle to drive while mine was being fixed, so I could continue to take care of my customers. Harry has always been great salesman that takes care of his customers. Employees like these two guys is what makes businesses great! 

Business response:

Hi, Julian. Thank you so much for leaving us a stellar review! 

Eric K.'s profile image
Eric K. 
a year ago

Great service! Great training about vehicle! I love this truck. Salesperson was super! Very satisfied! 

Business response:

Hi, Eric. Your feedback is highly appreciated. Thank you for the review! 

Jeri M.'s profile image
Jeri M. 
a year ago

Melissa was attentive and made sure I was informed. My car was completed in the time frame I was promised. 

Business response:

Hi, Jeri. We appreciate the kind words and are glad we could provide you with a positive experience! 

Edith H.'s profile image
Edith H. 
a year ago

Great, got the Jeep towed in just waiting to find out what is wrong so it can be fixed 

Business response:

Hi, Edith. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Christina M.'s profile image
Christina M. 
a year ago

Great customer service! Easy transition 

Business response:

Hi, Christina. We are thrilled to learn that you had a positive experience with us! 

Dalton D.'s profile image
Dalton D. 
a year ago

Rollback driver came on time. He picked up.my vehicle and secured it properly. Delivered to dealership. Dealership called me to let me know that they had vehicle. Driver very courtesy. Thank you 

Business response:

Hi, Dalton. Thank you so much for leaving us a stellar review! 

Douglas N.'s profile image
Douglas N. 
a year ago

Had The Works on our 2011 Ford Flex. Took about an hour and 15 minutes. Lounge was comfortable and clean. 

Business response:

Hi, Douglas. Your feedback is highly appreciated. Thank you for the review! 

Kathy P.'s profile image
Kathy P. 
a year ago

Service was well above the normal Technicians had great personally and took full pleasure in making things right. Very manageable. Appreciated all the kindness and assurance that my vehicle would be well taken care of. All issues have been resolved. Very well please from beginning to end today. 

Business response:

Hi, Kathy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,556 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.