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Nelson Westerberg - New Jersey

4.9
  • Arts & Entertainment
  • Somerville, NJ
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About this business

Arts & Entertainment

With international headquarters located in Chicago since 1904, Nelson Westerberg, an agent of Atlas Van Lines, is a global provider of moving and storage services to corporations, families, government and the military. The company manages over 13,000 moves annually with coast-to-coast offices located near the major U.S. ports (North Atlantic, Southern Atlantic and Western Pacific), affiliate owned and controlled warehouses in every major and secondary city in the US and Canada, an international FIDI/FAIM network of over 500 ... read more

Location details

180 Meister Ave, Somerville, NJ, 08876, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9171 reviews
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MARK H.'s profile image
5 years ago

The office personnel was good in communication. The individuals who packed and loaded my items were efficient and thorough as well as professional. The driver and associates who made the final delivery were equally as good. The problem I had was all the damages done between the time my belongings left my possession to the time they were returned. Damages ranged from the dents on the Harley and the broken rear brakes to the destroyed furniture and damages to a family heirloom 

Business response:

Hello Mark, Thank you so much for providing detailed feedback of your move. I am terribly sorry to hear about the damages caused to your possessions during the move. I have already sent your review over to the GM of our New Jersey agency so he can address this with his team accordingly. After speaking with our claims department I see that there has been a claim filed for your items on 6/19 and it is currently being processed. I forwarded your review to our head of claims as well so she could make sure this gets taken care of... read more

THOMAS M.'s profile image
5 years ago

The movers were amazing. Accommodating to my schedule, polite, and great at their jobs. 

Business response:

Hi Thomas! I'm glad to hear our movers met your expectations! We are really proud of our team and always strive to cater to your specific moving needs. Enjoy your new home! :)  

TUFAIL M.'s profile image
5 years ago

Very smooth, hassle-free moving experience. Prompt responses, well-timed pick-ups and deliveries. Car and households all transported in perfect condition. Very professional. 

Business response:

Hi Tufail! Thank you so much for providing us with feedback on your move! I'm thrilled to hear that our team met your expectations. Please don't hesitate to let us know if there is anything else we can do to help you get settled into your new home. Thanks again and congratulations on your relocation!  

JING X.'s profile image
5 years ago

Overall move is smooth in a timely manner. It would be perfect if location of parts was labeled. 

Business response:

Hey Jing! Thanks for your feedback! We appreciate your business and hope we can help you out again if the opportunity arises. Have a great rest of your week! :)  

GUILLERMO L.'s profile image
GUILLERMO L. 
5 years ago

Rachel Johnson was outstanding. Very responsive and focused on me, the customer, and made sure she took care of everything. Ed, the driver on the delivery side, was very good. The crew was polite and efficient, and left everything very clean afterwards, which is not always the case and much appreciated. 

Business response:

Hello Guillermo! Thanks for the feedback, we really appreciate it! I'm so glad to hear that our team took good care of you. Rachel and Ed are awesome and i'll be sure to pass your review along to them :) Thank you again and please don't hesitate to contact us with anything else we can do to help!  

MARIUS S.'s profile image
5 years ago

Great experience with packing to unpacking. Very professional and efficient people that took care of our furniture and belongings. Everything was packed with care and a lot of attention to detail. At unpacking all boxes were accounted for, nothing was damaged, not even a glass or a plate, and all furniture was in great shape, again, nothing damaged or scratched. Easy process using tablets to keep track of all items made the process very easy for us. Thank you very much. Highly recommend and will use again in the future. 

Business response:

Hi Marius! Thanks for sharing your experience! We're so happy that you had a positive experience moving with us and all of your belongings arrived safe and sound. I'm glad to hear that you would be willing to move with us in the future...we might just take you up on that ;). Thanks again and congratulations on your relocation!  

JENNA D.'s profile image
5 years ago

Every member of the team was a tremendous help throughout the entire moving process. 

Business response:

Hey Jenna! Glad to hear that our team was so helpful during your relocation process! Please don't hesitate to let us know if you need anything else. Enjoy your new home! :)  

PATRICIA D.'s profile image
PATRICIA D. 
5 years ago

Best Move Ever! Our move coordinator Rachel Johnson went above and beyond to ensure that our move went smoothly every step of the way. It was a difficult move, going from a large home, to storage and then into a smaller place. Rachel had the knowledge and insight to help us through a challenging process. 

Business response:

Hi Patricia! I'm so glad to hear that your move went smoothly. We are so proud of our New Jersey team and are thrilled that they met your expectations. Rachel is awesome and I'll be sure to pass your review along to her and her manager. Thank you for your feedback and enjoy your new home! :)  

MICHELLE H.'s profile image
MICHELLE H. 
5 years ago

Hands down, the best movers i’ve Worked with! Great staff that made a stressful experience an absolute breeze! 

Business response:

Hey Michelle! Thanks for the awesome review! We appreciate your business and we're so happy that we were able to take some of the stress of moving off of your shoulders. Congratulations on your relocation and have a great rest of your week :)  

Frequently asked questions about Nelson Westerberg - New Jersey

How is Nelson Westerberg - New Jersey rated?

Nelson Westerberg - New Jersey has a 4.9 star rating with 171 reviews. 

When is Nelson Westerberg - New Jersey open?

Nelson Westerberg - New Jersey is open now. It will close at 5:00 p.m.