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New Directions Mental Health - Wexford VIP Drive

4.1

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Location details

117 VIP Drive, # 310, Wexford, PA, 15090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1258 reviews
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Debra L.'s profile image
Debra L. 
2 years ago

Patient always comes first and you are very accomodative 

Business response:

Our New Directions Mental Health team appreciates you sharing your positive feedback! Your satisfaction with our mental health care services is a testament to the dedication of our talented and caring team at New Directions Mental Health. We believe that all feedback plays a crucial role in enhancing our services. Thank you for being a part of our improvement journey! 

Cheryl M.'s profile image
Cheryl M. 
2 years ago

The talk therapy has been very effective 

Business response:

We are grateful for your thoughtful review, which encourages us to continually improve and grow. Thank you for sharing! We value your input as it helps us improve and serve you better. In compliance with privacy regulations, we cannot discuss the specifics of any comments on this forum. Should you have any further concerns or suggestions, don't hesitate to reach out to us at Feedback@NewDirectionsPGH.com. 

Mary H.'s profile image
Mary H. 
2 years ago

Professional and very kind staff 

Business response:

We're beaming with joy to read your review! Our team of dedicated professionals at New Directions Mental Health work tirelessly to ensure every individual receives personalized and effective mental health care. We are continually improving, and positive feedback helps us to keep doing what works. Thank you for being a part of our growth and progress. 

Megan H.'s profile image
Megan H. 
2 years ago

Donette is great. She really listens to what you are describing when your trying to explain your symptoms. And she explains everything in detail, which really helps when going through the mental health process. 

Business response:

We're beaming with joy to read your review! Our team of dedicated professionals at New Directions Mental Health work tirelessly to ensure every individual receives personalized and effective mental health care. We are continually improving, and positive feedback helps us to keep doing what works. Thank you for being a part of our growth and progress. 

Susan G.'s profile image
Susan G. 
a week ago

Awful experience with New Directions Mental Health. Aside from our therapist being in my opinion, based on three sessions, completely out of her expertise and too young to handle the family therapy dynamics … For over four months, I made repeated attempts to resolve a billing issue that was due to their incompetency and received no response—only past due statements. Then suddenly I was told my account was being sent to collections and everything had to be handled immediately. I had even asked in advance if scheduling two vis... read more

Margo M.'s profile image
Margo M. 
2 months ago

I have been a patient at New Directions on VIP Drive for about 7 years. My therapist Angie, psychiatrist Dr. Marek, and med secretary Antonella, have always been helpful. Antonella has especially been one of the most supportive people there. She remembers me by name and makes sure I feel confident in my services. I get excited to talk to her when she is working because she is so friendly, and I can trust that she will help me. I recommend going here for any type of service you need! 

Linda R.'s profile image
Linda R. 
a year ago

Thank you all for caring 

Linda R.'s profile image
Linda R. 
a year ago

Honestly true caring and compassion 

Business response:

Thank you for sharing your experience with us! Stories of positive experiences at New Directions Mental Health - Wexford VIP Drive motivate us to keep striving for excellence in all that we do. We embrace every piece of feedback, knowing that positive feedback is as valuable as any other. Your contribution to our service improvement is sincerely appreciated. 

Frequently asked questions about New Directions Mental Health - Wexford VIP Drive

How is New Directions Mental Health - Wexford VIP Drive rated?

New Directions Mental Health - Wexford VIP Drive has a 4.1 star rating with 258 reviews. 

When is New Directions Mental Health - Wexford VIP Drive open?

New Directions Mental Health - Wexford VIP Drive is closed now. It will open on Monday at 9:00 a.m.