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Nikki Rodgers - BankSouth Mortgage Loan Officer

4.9

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505 S Church St, Building 6A, Hahira, GA, 31632, United States

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4.9162 reviews
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Jill Pope M.'s profile image
Jill Pope M. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Nikki did a GREAT Job ensuring that all of our goals were met when establishing our Mortgage! Fast and very easy process, thank you Nikki! 

Tara R S.'s profile image
Tara R S. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Nikki was so great to work with! It was my first time buying a house and she made this process so easy and comfortable for me. She always answered my questions and explained everything to me very thoroughly. 

Courtney P.'s profile image
Courtney P. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Nikki is wonderful! She was efficient and very thorough throughout my entire process in buying my new home. 

Tami Danyl S.'s profile image
Tami Danyl S. 

Verified by BankSouth Mortgage Company, LLC

2 years ago

Response to emails answering questions were non-existent until just before closing. How disappointing that this was a mostly electronic transaction but in order to get answers WE had to call the her. 

Business response:

I appreciate your feedback, Tami. I'm sorry to hear that there were delays in email responses, as this is not the standard of service we strive for at BankSouth Mortgage. Your feedback is valuable and will be used to improve our processes for future clients. I understand the frustration that resulted from having to make phone calls to get your queries answered. I assure you, improvements will be made to ensure smoother communication in future transactions. Thank you for bringing this to my attention. 

Joel Edward Smith J.'s profile image
Joel Edward Smith J. 

Verified by BankSouth Mortgage Company, LLC

2 years ago

See wife's comments. 

Madison E E.'s profile image
Madison E E. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

There was a lot of information I thought wasn’t necessary to have in regards to purchasing a home. Such as Bank South wanting to know where the money came from in Mine and my husband’s savings account, or information in regards to the motorcycle. I think that stuff is irrelevant. It was Much more of a hassle trying to prepare for closing compared to working with USAA in the past. 

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How is Nikki Rodgers - BankSouth Mortgage Loan Officer rated?

Nikki Rodgers - BankSouth Mortgage Loan Officer has a 4.9 star rating with 162 reviews. 

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