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Nikki Rodgers - BankSouth Mortgage Loan Officer
- Mortgage Brokers
- Valdosta, GA
About this business
Location details
2935 N Ashley St, Building A Unit 104, Valdosta, GA, 31602, United States
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Verified by BankSouth Mortgage Company, LLC
Response to emails answering questions were non-existent until just before closing. How disappointing that this was a mostly electronic transaction but in order to get answers WE had to call the her.
Business response:
I appreciate your feedback, Tami. I'm sorry to hear that there were delays in email responses, as this is not the standard of service we strive for at BankSouth Mortgage. Your feedback is valuable and will be used to improve our processes for future clients. I understand the frustration that resulted from having to make phone calls to get your queries answered. I assure you, improvements will be made to ensure smoother communication in future transactions. Thank you for bringing this to my attention.
Verified by BankSouth Mortgage Company, LLC
See wife's comments.
Verified by BankSouth Mortgage Company, LLC
There was a lot of information I thought wasn’t necessary to have in regards to purchasing a home. Such as Bank South wanting to know where the money came from in Mine and my husband’s savings account, or information in regards to the motorcycle. I think that stuff is irrelevant. It was Much more of a hassle trying to prepare for closing compared to working with USAA in the past.
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How is Nikki Rodgers - BankSouth Mortgage Loan Officer rated?
Nikki Rodgers - BankSouth Mortgage Loan Officer has a 4.9 star rating with 153 reviews.
When is Nikki Rodgers - BankSouth Mortgage Loan Officer open?
Nikki Rodgers - BankSouth Mortgage Loan Officer is open now. It is open 24/7.