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Norfolk Florist
- Florists
- Virginia Beach, VA
About this business
Location details
1220 Baker Rd, Virginia Beach, VA, 23455, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | 7:00 a.m. to 12:00 p.m. |
They sent the wrong plant and were very uncaring and lacked empathy for the loss of my mother and they didn’t seem to care that they sent a different plant than the one ordered in remembrance of my mother.
Business response:
Nancy, We appreciate you posting your feedback and will follow up with you ASAP. We value our customers and don't want you to feel anything but five star service. Thank you.
The arrangement of the fruit looked good but but the fruit itself was tasteless. The fruit did not even look fresh and was of poor quality. The honeydew was hard and tasteless, the strawberries were small and not juicy, the cantaloupe was tasteless and wilting, the pineapple was okay but not great. Overall, very disappointed and I’m sure the person sending it to me spent a lot of money for it which makes me feel really bad. I reached out to the company and they said they would let their vendor know but they can’t ta... read more
Why am I getting this now? I ordered a plant months ago?
Business response:
We're trying to build up reviews this summer so that's why we are sending out a review request to our valued clients who have ordered with us in the past!
Bouquet was much more sparse than photo on website. Disappointed that I did not receive an honest photo of what I would get. I felt cheated for $165 to get 5 small roses.
Business response:
Hi, Dianna. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Norfolk Florist and would love the opportunity to improve. We will reach out to see if there is anything we can do to improve your experience.
Flowers were not the colors I’d asked for, did not want a vase as I was presenting then to my neice at airport. It was forced to take one anyway, . I picked up a card that was $3.99 and charged $5 for it? Said it was their fee, who’s ever paid more than what it says on a card.won’t be back to this location.
Business response:
Hello Lisa, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your recent visit to Norfolk Florist. We pride ourselves in providing the best quality flowers and services to our customers, and it seems we fell short in meeting your expectations. We value your feedback, and it's important to us that we learn from our mistakes to improve our services. We hope you will give us another opportunity to serve you better in the future. Please feel free to contact us at ... read more
Flowers wer6 never delivered to .me
Frequently asked questions about Norfolk Florist
How is Norfolk Florist rated?
Norfolk Florist has a 4.6 star rating with 479 reviews.
When is Norfolk Florist open?
Norfolk Florist is open now. It will close at 4:00 p.m.