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Northgate Small Animal Hospital
- Collinsville, IL
About this business
Location details
1497 Vandalia St, Collinsville, IL, 62234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedI just had a first time appointment for my Labradoodle and they were great with her. She was very calm there, which means a lot to me. Very caring and great staff. Trudy Sue will continue going here. Thank y’all!
Business response:
Welcome to the Northgate family, Pam! Thank you so much for the kind words. We loved meeting you and Trudy Sue and look forward to seeing you both again!
RecommendedBeing new to the area I called and needed to get our border collie mix in, his ear was swollen. I called around and this was the only office that could get me in right away. The staff was wonderful and Dr. Stahlheber was great with Thor. I've already made his check-up appointment for next month. Thank you so much for taking care of our fur.
Business response:
Welcome to the Northgate family, Laurie! We loved meeting you and Thor and can't wait to see you back again soon. Thank you for all your kind words. We really do appreciate you taking the time to leave such a great recommendation!
RecommendedAbsolutely fabulous experience. Our lab is a senior girl who needs a tad extra attention. She was treated like she'd been going there for years and was loved every moment. The staff is incredible. Easy to talk to and willing to explain everything thoroughly. 5 out of 5 stars. Would 100% recommend.
Business response:
Thanks Trisha! We're so happy to hear both you and your senior girl enjoyed the visit! The qualities you described are what we strive for everyday! Thank you so much for taking the time to leave such a lovely review.
RecommendedVery friendly staff. Wonderful with wiggly and excited pet. Been going here since Dr Gass. The Drs are wonderful explain things very patient. Would recommend
Business response:
Thanks so much for taking the time to leave us a recommendation Jolene! We appreciate your trust in caring for your precious fur babies. Clients like you are the reason we love our job!
RecommendedWe had such a great first visit with Dr. Amy. It is always hard to transition to a new Veterinarian Family but she was attentive and made us feel welcome. She took time to look through both Dogs records and listened to this helicopter Mom rattle on about meds, food and behaviors. Didn’t even flinch when I pulled out the “dog bag”. We look forward to building a trusting and lasting relationship. Thanks again! 🐾❤️
Business response:
💕 Thank you so much for all the kind words, Kristie! Dr. Edgar definitely embodies the qualities we strive for with all our clients and we're glad to hear the first visit was such a success! The Northgate Team looks forward to seeing more of you and your family in the future! 💕
RecommendedVery caring people. Everything explained thoroughly and clearly. The place is experiencing a renovation while open so it could have been chaotic, but the ladies there were calm and professional.
Business response:
Thanks so much for your wonderful words, Tom! Especially the calm and professional part -- we certainly haven't felt the calmest the past few days! It was great seeing you and Bailey. Thank you again!
RecommendedI cannot say enough amazing things about Northgate! My dog, Louie, has seen every single vet here and they are all absolutely amazing. They are kind, they explain things in so much detail, and they truly treat my dog as if he was one of their dogs. The vet techs and the front staff are also incredible people. Northgate constantly goes out of their way for my dog and we love using them!
Business response:
Thank you SO much for your kind words, Monika! They mean the world to us. Please give extra love to Louie from all of us!
RecommendedSo first we tried Banfield which is horrible not friendly doesn’t explain anything then we decided we were going to go to Northgate I got to go in the room with our new puppy She checked her over explained everything to me as she did it. She was super sweet and were very reasonable price we definitely are going to stick with this vet. I couldn’t have asked for a better experience. 100% gonna recommend them
Business response:
Thank you so much for taking the time to write this Tabitha! It was great meeting you and Daisy Mae. We pride ourselves on thorough exams and communication. We are so glad you had a good experience with us.
RecommendedWe love Dr. Stahlheber and Dr. Kennedy. They are both very kind, take their time with our pets, explain every detail and give all options for our pets at each visit to help us make the best decisions for our pets. They are very knowledgeable and detailed in figuring out what is wrong which is extremely important to me, especially with my senior dogs, to make sure they have the best quality of life as they age. While my senior dogs have had the most visits, they have also seen our puppy, our guinea pigs and hamster, all with ... read more
Business response:
Thank you for sharing your wonderful review, Stacy. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the staff, thank you for trusting us with your pets' care for years!
Frequently asked questions about Northgate Small Animal Hospital
How is Northgate Small Animal Hospital rated?
Northgate Small Animal Hospital has a 4.8 star rating with 1,040 reviews.
When is Northgate Small Animal Hospital open?
Northgate Small Animal Hospital is open now. It will close at 6:00 p.m.