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8700 Lindley Ave, Los Angeles, CA, 91325, United States
Get directionsDad only lasted one month in Memory Care ward at Pacifica from the hospital. Our review will only be for that transitional period, which is the most difficult. Staff was really great and helpful. Sometimes took a while for them to respond to the room's cord pull. That was my only concern. Worked with kitchen staff to arrange more healthful meals. Caring employees and willing to do what we requested. They worked very hard to accomodate our worries and concerns. Best attribute - the staff!
Business response:
Julie, thank you so much for your high rating! We appreciate you sharing your experience and your kind words. Thank you, and have a fantastic day!
I toured this location when I was looking into memory care options for a loved one. It was a very nice looking community, and the staff seemed very knowledgeable and well prepared to handle my loved ones memory care issues. I was impressed by the diverse sorts of programs and methods they had for memory care, it was something I hadn't seen in other places. This place was on the pricier end of the other communities we looked at, and I wasn't as big a fan of the layout and lack of a secure outdoors area for the residents to wa... read more
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope you have a wonderful day.
They are excellent! Stacy is the best, they really worked with me. They have just been fantastic. They were able to get her medication leveled out and now, she has improved 90%. I am very happy with them.
Business response:
Thank you so much for your positive review!
We found Pacifica Senior living after checking two previously recommended facilities. The Director was very informative and answered all of our questions. This facility was a perfect fit for our family member as well as our budget. The facility is clean, and very well run with friendly staff. There are a number of activities available even for someone with advanced alzheimers who is difficult at times to control. The grounds are well manicured and the atmosphere is cheerful and calming. Laundry services are included in the p... read more
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it & hope you have a wonderful day.
I moved my mother to Pacifica one month ago. She is 100 years old with psychotic dementia. It was difficult to find a god fit for her that we could also afford. Pacifica if very affordable and provides a wide range of memory and dementia care. I am probably very hard to please as I spent many years working in this business/industry and I am very devoted to my mother. So I realize very sadly that no place is perfect but I am very involved and work very hard to see that her needs are met as well as possible. The staff at Pacif... read more
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
There was an elevator involved and my friend doesn't' like those. It was very nice but the room he would have has would have been too far from the dining room for him.
I chose Pacifica Senior Living because I had been there before and talked to Stacy and it was also referred by A Place For Mom. They are also located very close to my house. The staff has been so accommodating, anytime I ask for anything they are on it. I've made some new friends with some of the residents. The first day I took my mom to check out Pacifica I recognized one of the residents as my former Brownie Leaders which I thought felt like good karma for us. I would do a commercial praising Pacifica and A Place For Mom i... read more
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again! We are always more than happy to assist you if anything comes up.
Very, Very nice place. Director was very kind and most informative & helpful. However, it is not the place for my mom. Too much activity and not allowed to stay in her room. Meals in-room discouraged.
Business response:
Thank you so much for the positive review and feedback. We will share your comments with the team.
I was very happy to get my loved one out of the community he was in previously. When I first started with the community they stated that they would be able to take care of my loved one. My loved one stated that he was unhappy and now they would like for him to find somewhere else to go and now I am in a current battle trying to keep my loved one here. If I would have known that they could reevaluate after 2 weeks of living there I would have reconsidered this community. I am unhappy that they are not trying to get to the rea... read more
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at ed.northridge@pacificaseniorliving.com or call our team at (818) 435-6298? We’ll work with you to resolve any issues as quickly as possible.
Northridge Valley Senior Living has a 4.8 star rating with 336 reviews.
Northridge Valley Senior Living is open now. It is open 24/7.