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Nove at Knox
- Apartments
- Dallas, TX
About this business
Location details
3031 Oliver St, Dallas, TX, 75205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overpriced DUMP! I lived at Nove for 3 years, and my advice is RUN, don't walk, away. The elevators are constantly out--for months at a time. The garage gates are constantly broken and stay in the UP position, so anyone at any time can drive in and park. Cars are vandalized monthly. There are HUGE and MANY pets living there, and owners are allowed to have their pets off leash in the lobby, elevators, and grounds. There is ZERO enforcement of rules, the staff lie with impunity, and watch your step in the elevator because you'... read more
As of April 27th we are once again operating on 1 elevator. I was told all 4 would work by 3/31, then 4/7 and was last told 4/23. We are close to having no elevators in 20 floor building. This is far from "luxury".
Business response:
We're sorry your experience at Nove at Knox was not positive. We aim for excellence and want to understand your concerns. Please call us at (855) 432-0337 so we can discuss this further and improve. Nove at Knox Team
Nove more like RUN AWAY. Wish I could give this place negative stars. Elevators don't work, property staff habitually lie, cars are constantly broken into or stolen (point of entry never fixed), pipes burst once every 5-6 months ( they wont comp your rent for the inconvenience), dog urine all over the premises, the year round pool isn't heated or cleaned in the winter... Honestly, as long as Nicki is running this building, I wouldn't set foot in it. They claim this is a luxury property, but it is far from. All the positive r... read more
Business response:
I'm sorry to hear about your experience at Nove at Knox! We have very high standards and it troubles us if we fall short. Please give us an opportunity to discuss this further with you and see if we can improve your situation. Please contact us at (855) 432-0337. We look forward to hearing from you.
Elevators have not been working properly since November 2024. In addition, the garage gates have broken on a few occasions and are left open. With car break ins in this area that is not safe. If you are looking to move I would sadly no longer recommend Nove. Editing to add that as of 3/22 we are now operating only on the freight elevator for a 20+ story high rise.
Worst place I have ever lived. Management won't fix the elevators. This building has 20 stories and only one working elevator at any given time.
Business response:
We sincerely apologize that your experience at Nove at Knox was less than satisfactory. We hold ourselves to a high standard, and we're truly sorry to hear we missed the mark. We're also aware of the elevator issues and want to assure you we're working diligently to get them back up and running as quickly as possible. We'd value the opportunity to discuss your specific concerns further and update you on the elevator situation. Please contact us directly at (855) 432-0337. We look forward to connecting with you.
Nove's management was not only extremely poor while I was living in the apartment, but after I moved out, they wrongfully withheld my security deposit and ignored all of my questions, calls and emails. Finally, they sent me part of the check I was owed, and upon deposit, I learned Nove had reversed/cancelled the check. They have taken advantage and mis-treated several of my friends in the same manner. Nove has, is, and will continue to steal from their residents. I would not even wish Nove upon my worst enemy. If I could gi... read more
I moved into Nove at Knox in March 2022. From the start of moving in there was consistent issues . Biggest issue to me was the racist staff and tenants , unorganized staff , miscommunications over and over . The property is an beautiful property . However , for the price you pay , you shouldn't have to deal with racism and all the additional issues . If your African American I wouldn't recommend this property . We had a different set of rules . I consistently had to prove I stayed at the property when utilizing amenities. C... read more
Absolutely the worst apartment complex I've ever had to live in. Management is constantly changing and they do not care about the tenants AT ALL. The parking garage is a nightmare. The trash rooms are always loaded with trash and never cleaned/picked up. The pool is full of people who do not live there. Our door lock is a touchscreen code and it dies about every other week. 2 of 3 elevators is usually down/not working. If you call the front desk or office, there is a 99.99% chance they will not answer. They also will not cal... read more
Management fucking sucks. They don't communicate on anything. I moved in right when the building was built and things were great minus construction related issues and the build still being wrapped up, but I knew what I was getting into. Since the building was sold and the new management team is in they are horrendous. You can't get ahold of them and even if you pop in the office you're shood off as quick as they can get you out. I've left notes in the office asking for them to call me numerous times because they're all on yo... read more
Frequently asked questions about Nove at Knox
How is Nove at Knox rated?
Nove at Knox has a 4.4 star rating with 245 reviews.
When is Nove at Knox open?
Nove at Knox is closed now. It will open on Monday at 9:00 a.m.