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13450 East Smith Road, Suite 600A, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wrong parts ordered. Permobil changed important things without telling the assembly technicians at Nu Motion. Not the experience I have had in the past. Not happy with having to deal with trying to get things fixed or reordered and now having a non functionable power wheelchair. The wheels are my legs and I am not able to be me at this time.
After escalating 2 times and finally getting the wheel chair after 5 months we discovered the belt is missing. Felicia is the worse tech and person I have ever encountered. Numotion she should not be working with this population. I am tired of waiting hours on the phone to file a complaint. I have to do this again I’m so so exhausted! When will this stop?
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Big discrepancy between what‘a promised vs what happened, took a month to push paperwork . Information that could be given ahead was not given. Very untimely!
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Numotion has a 4.4 star rating with 975 reviews.
Numotion is closed now. It will open tomorrow at 8:30 a.m.