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Numotion
- Professional Medical Supplier
- Aurora, CO
About this business
Location details
13450 East Smith Road, Suite 600A, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TD was great as usual. He listens to the client.
Business response:
Thank you for your positive feedback, Richard! We're glad to hear that TD provided excellent service and listened to your needs. If you have any further questions or concerns, please don't hesitate to reach out to us at (303) 781-1474.
Ben was cordial good with his hands. and no what he was doing. He made his visit pleasant.
Business response:
Thank you for your positive feedback, Christopher! We're glad to hear that Ben provided you with excellent service during his visit. If you have any further needs or questions, please don't hesitate to reach out to us at (303) 781-1474.
Brendan was great! Very good, thorough instructions. Good listener. Comfortable. Excellent experience!
Business response:
Thank you for your positive review, Theodore! We're glad to hear that Brendan provided you with excellent service and made you feel comfortable. If you have any further questions or need assistance, please don't hesitate to reach out to us at (303) 781-1474.
I feel that the experience setting up my chair was great. Had some great conversation with the sales rep. Everything went great.
Business response:
Thank you for your positive review, Walter! We're thrilled to hear that your experience setting up your chair with our sales rep was great and that you enjoyed the conversation. We strive to provide excellent service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (303) 781-1474.
Stephanie never kept me informed And Alan is just as bad. I had to wait months for my chair due to a dr and numotion. Im not even sure if i got the correct wheelchair. I never received a order list. Only an email that i could not open. I know a ultralight was told to my insurance I will find out soon. I will never use them again. They don't care about you. Only the insurance fraud money. Do not us them. Search for people who can atleast call you.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
The tech was dressed unprofessional. He did do a good job. Though. My frustration is with Numotion in general. The first two times they came out they had the wrong part. This time they brought a new headrest, which was very tiny and I already have a nice headrest. I’m hoping I receive credit for the parts that I did not need the time it took to get the correct parts was ridiculous.I’m betting it’s been at least six months. Often Numotion says they’re waiting for the doctor signature, but when I talk to the doctor, they said... read more
Wrong parts ordered. Permobil changed important things without telling the assembly technicians at Nu Motion. Not the experience I have had in the past. Not happy with having to deal with trying to get things fixed or reordered and now having a non functionable power wheelchair. The wheels are my legs and I am not able to be me at this time.
After escalating 2 times and finally getting the wheel chair after 5 months we discovered the belt is missing. Felicia is the worse tech and person I have ever encountered. Numotion she should not be working with this population. I am tired of waiting hours on the phone to file a complaint. I have to do this again I’m so so exhausted! When will this stop?
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Big discrepancy between what‘a promised vs what happened, took a month to push paperwork . Information that could be given ahead was not given. Very untimely!
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.4 star rating with 921 reviews.
When is Numotion open?
Numotion is closed now. It will open tomorrow at 8:30 a.m.