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Numotion
- Professional Medical Supplier
- Sayreville, NJ
About this business
Location details
2400 Main Street Ext., Sayreville, NJ, 08872, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took 3 months to get part and a technician to house to fix the wheel chair. Never delivered rental that was promised. In the interim I had to rent at my own expense. Worst offense is that after the 3 months it took to fix it, it is worse. Brake doesn't work and wheel is still not fixed and out of alignment, wheels are rubbing and worse than before. 40 mins online for emergency repair. After multiple people sent me to a voicemail.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Whenever I need repair for my power wheelchair I only want Krish!!! Krish is fantastic. Never again do I want to deal with PJ!!!! PJ is totally incompetent and doesn't care about the customer
NuMotion's ATP (Assistive Technology Professional), Tom Imundo, was more than unprofessional when he visited my home on 8/2/2024 for an appointment with the physical therapist and me. Michelle Zazzarino, the Customer Care Coordinator, assured me that the ATP would be in my home to take measurements to ensure the new powered wheelchair would fit me and my small condo. For the record, he took zero measurements. First, he arrived 20 minutes early and did not apologize or offer to wait a few more minutes when I said I was sti... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
I wonder if the good reviews are paid actors. Seriously, I’ve never seen such a rude and unresponsive company. Still waiting for someone to call to schedule a home visit so they can send the specs to the doctor so they can write a letter of necessity to my insurance. When I call they act as if I’m asking for charity. This company is ruining the process for Wheelchair users and the lack the understanding that a wheelchair is not a pair of shoes.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
I don’t know who you are and why are sending me this
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.6 star rating with 390 reviews.
When is Numotion open?
Numotion is closed now. It will open at 8:30 a.m.