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Numotion
- Professional Medical Supplier
- Penn Hills, PA
About this business
Location details
120 Purity Road, Penn Hills, PA, 15235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joe and Tom were great as always. They listen to what my needs are and offer suggestions on how they might be able to fix them.
Business response:
Thank you for your positive feedback, Bridget! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (412) 749-4600.
The tech was very helpful with ordering new shock and caster and drive wheels and foot guards.
Business response:
Thank you for your positive review, Ronald! We're glad to hear that our tech was helpful in ordering the necessary parts for your mobility device. If you have any further questions or need assistance, please don't hesitate to reach out to us at (412) 749-4600.
Jim is amazing and so helpful! We are so thankful to have him and NuMotion on our “care team”
Business response:
Thank you for your kind words, Lashawn! We're thrilled to hear that Jim provided you with amazing and helpful service. We appreciate having you as part of our care team at NuMotion. If you ever need assistance, please don't hesitate to reach out to us at (412) 749-4600.
Tom’s always wonderful & great to work with…
Business response:
Thank you for your kind words, Wakike! We're thrilled to hear that Tom provided you with a wonderful experience. If you have any further questions or need assistance, please don't hesitate to reach out to us at (412) 749-4600.
I received my new manuel wheelchair and within a month I had to have the tech come out twice The first time the wheel width needed to be adjusted so it could go through all the doorways. The second time, and they kept trying to put me off, the wheel was falling off. Now the chair is giving me multiple pressure sores. I must say the techs were wonderful- efficient, knowledgeable, and on time.
Honestly, they're a disaster. They canceled my appointments twice. The second time, showed up with only one tire and blamed it on the supplier, like they did not open to verify that there were two wheels. On the third time, they assumed, an left the technician out to dry, by telling the tech that there had been inner tubes left at my residence. How could that be when no one had shown up to my home the first two times. When they said I was high priority, they meant that it took two months to come back instead of two and a h... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
I had iusses with you guys time after time
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Once again failed by nu motion.Got a call today they cancled my appointment.Have to wait another week.Kicker is When i was called i was told i would be called back in a few minutes to set up appointment.Took a week for that call to happen.Two more weeks for appointment then its canceled.My seat is being held on by zip ties.I was told techs will have figure it out.Um they need to know what tools are to bring due to screws are broke off in the holes.She didnt want to hear all that.Asked for a loaner chair.Crickets nothing. Spo... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.6 star rating with 340 reviews.
When is Numotion open?
Numotion is closed now. It will open on Monday at 8:30 a.m.