This profile has been claimed by the business owner or representative.
Oakbrook Terrace Apartments
- Apartments
- Topeka, KS
About this business
Location details
3211 SW Twilight Ct, Topeka, KS, 66614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We moved in at 9 months preggo and we told them like 3 days after living there that our ac unit wasn't working properly and that ours dishwasher didn't work and told them our door needed fixed bc it had a huge gap and the lock looked like it has been messed with and it took forever for some things to get fixed only bc I bothered them everyday about it or else none of it would have gotten fixed and some still never got fixed like our ac and we have proof it didn't work and with a newborn baby we needed it to work so we moved ... read more
Business response:
As I am sure you are aware, the end of June saw temperatures exceed 105', which in turn put stress on the air conditioners and resulted in several units being out of service. Our Regional Manager purchased 6 portable units to provide air to those who had a non functioning machine. Due to the heat wave, many other business were experiencing similar issues - which resulted in a backlog of several weeks to purchase new systems. Maintenance help was brought in from Kansas City sites to assist in the completion of work orders and... read more
This place is absolutely horrible. I recently moved out four months ago still haven't received my deposit back. Keep getting the run around. They lie and say they will check into things and never do. I had to move because they wouldn't fix anything. My fridge was broken for over a month. There was an electrical issue in my unit that never got fixed. The worst apartments ever!!!!!!
Business response:
We cannot go into resident account particulars on a public forum. Although our onsite team strive to provide excellent customer service there may be instances where additional support may be needed. We invite you to contact our Peak Cares Resident Support Team. Our representatives respond to all correspondence in the order it is received, and can be reached by the methods listed below: Email: peakcares@peakliving.com Mail: 5152 N. Edgewood Dr. Ste. 250 Provo, UT 84604, Attn: Peak Cares Phone: 844-700-7325 (PEAK) between 9am ... read more
This place is absolutely horrible. I recently moved out four months ago still haven't received my deposit back. Keep getting the run around. They lie and say they will check into things and never do. I had to move because they wouldn't fix anything. My fridge was broken for over a month. There was an electrical issue in my unit that never got fixed. The worst apartments ever!!!!!!
I've had this problem over a year now they I have messages straight to Brenda cell (the manager) off this issue and they keep saying there Gunna come fix it they have not along with out let's that fall out and are a FIRE risk
DO NOT LIVE HERE!!!! They will screw you over!!!! Place sucks and is very trashy!!!
Business response:
Bryanna, I am so sorry that your experience with Oakbrook was bad. Our main goal her at Oakbrook is to make sure our residents are happy. I really wish i would have known how unhappy you were, while living here so we could have changed things.
Horrible place to live. Everything breaks here. We call to get our things fixed and it takes forever to get things done. Like other comments, the criminal and drug issues here are REAL!! My car has been broken into, not even 3 weeks later my apartment was broken into. All of the surrounding apartments seem to be for people who have criminal backgrounds. So there is sketchy people all over the place. Along with the criminals roaming, you Will notice police here DAILY! I wish I could rate this place 0 Stars!
Frequently asked questions about Oakbrook Terrace Apartments
How is Oakbrook Terrace Apartments rated?
Oakbrook Terrace Apartments has a 4.1 star rating with 329 reviews.
When is Oakbrook Terrace Apartments open?
Oakbrook Terrace Apartments is closed now. It will open on Monday at 8:00 a.m.