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Oilstop Drive Thru Oil Change

4.7

About this business

Location details

33505 21st Ave SW, Federal Way, WA, 98023, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.7713 reviews
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Annika T.'s profile image
Annika T. 
rating
a week ago

Transparent, friendly, authentic and hard working group this Friday afternoon! Very efficient and reasonably priced in comparison to other oil tech shops I've been to. They actually filled my oil to the proper level unlike Grease Monkey (lol). Brendan was super kind and helpful and so was Jack on the phone. Another guy offered me cold bottled water while I waited. Honorable mentions go to Gabe and Mahlik who worked on the car as well Honest and all around excellent experience. 

Business response:

Hi, Annika. Thank you so much for leaving us a stellar review! 

T's profile image
T 
rating
2 months ago

Gabe, Jack, Artur, and Corbin were absolutely amazing people! This was my first time at Oilstop drive thru and I'll definitely be coming back! I felt welcomed immediately when I entered and was asked if I'd like a beverage or anything of the sorts by Jack, he was lovely to talk to over the phone. The team did an incredible job! While speaking they didn't pressure me to buy anything I didn't need, they stayed respectful about my budget and regardless of whether or not I was purchasing other services they offered to help me un... read more

Business response:

Hi, T. Thank you so much for leaving us a stellar review! 

Bruce L.'s profile image
Bruce L. 
rating
3 months ago

As a first-time customer, I couldn't be more impressed with my experience at this oil change shop. From the moment I arrived, the staff was friendly, professional, and transparent about the services and pricing. They explained everything clearly without any pressure or upselling, which I really appreciated. 

Business response:

Hi, Bruce. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Abraham O.'s profile image
Abraham O. 
rating
4 months ago

Great Service Truly One of the most alive and physical experiences i've had in this world full fast dopamine. Great energy and Good work 

Business response:

Hi, Abraham. We appreciate the kind words and are glad we could provide you with a positive experience! 

Billy T.'s profile image
Billy T. 
rating
11 months ago

Everything is fine with the service and all. I just wish they had an option to where you can skip all the upsell and other inspections. I just want a simple oil change and be on my way. 

Ky L.'s profile image
Ky L. 
rating
a year ago

Oil stop is officially my go to place for a oil change!! Their customer service was top tier. It was my first time getting my oil changed in my new car & they went above & beyond to make sure I had everything I needed. The manager Jack said I took my car to the spa for the full experience & he was not lying. Lol they suggested many things but never made me feel pressured & left with my car feeling even newer than it was when I came in originally. This was my first time being able to stay in the car the whole time & I appreci... read more

Business response:

Hi, Ky. Thank you so much for leaving us a stellar review! 

Madison S.'s profile image
Madison S. 
rating
a year ago

I went in to this Federal Way Oil Stop for the 1st time today with a coupon that was mailed to my house. I never stopped at The Grease Monkey that it used to be owned by. Most Jiffy Lube places I go to have ghetto-ish employees, but seem to get the job done. Every single employee present today was well groomed, extremely polite, seemed to enjoy their jobs, and spoke eloquently. I was beyond impressed with this business, the customer service and oil change service was above and beyond. I think my interfacing technicians name ... read more

Business response:

Hi, Madison. We are thrilled to learn that you had a positive experience with us! 

Cybil N.'s profile image
Cybil N. 
rating
a year ago

Amazing customer service provided by the whole team. Oil change was done by Ray who was very knowledgeable and offered options. They let us know their recommendations but weren't pushy at all. They checked everything, including tire pressure. When the hood wouldn't latch, they fixed it to make sure everything was good before they sent us on our way. Pricing was fair as well. Definitely 5 stars. 

Tripp L.'s profile image
Tripp L. 
rating
a year ago

Go August! Thank you for your service! You had awesome customer service and was knowledgeable of your position. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 713 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.