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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Federal Way, WA
About this business
Location details
33505 21st Ave SW, Federal Way, WA, 98023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everything is fine with the service and all. I just wish they had an option to where you can skip all the upsell and other inspections. I just want a simple oil change and be on my way.
Oil stop is officially my go to place for a oil change!! Their customer service was top tier. It was my first time getting my oil changed in my new car & they went above & beyond to make sure I had everything I needed. The manager Jack said I took my car to the spa for the full experience & he was not lying. Lol they suggested many things but never made me feel pressured & left with my car feeling even newer than it was when I came in originally. This was my first time being able to stay in the car the whole time & I appreci... read more
Business response:
Hi, Ky. Thank you so much for leaving us a stellar review!
I went in to this Federal Way Oil Stop for the 1st time today with a coupon that was mailed to my house. I never stopped at The Grease Monkey that it used to be owned by. Most Jiffy Lube places I go to have ghetto-ish employees, but seem to get the job done. Every single employee present today was well groomed, extremely polite, seemed to enjoy their jobs, and spoke eloquently. I was beyond impressed with this business, the customer service and oil change service was above and beyond. I think my interfacing technicians name ... read more
Business response:
Hi, Madison. We are thrilled to learn that you had a positive experience with us!
Amazing customer service provided by the whole team. Oil change was done by Ray who was very knowledgeable and offered options. They let us know their recommendations but weren't pushy at all. They checked everything, including tire pressure. When the hood wouldn't latch, they fixed it to make sure everything was good before they sent us on our way. Pricing was fair as well. Definitely 5 stars.
Go August! Thank you for your service! You had awesome customer service and was knowledgeable of your position.
My first time getting my oil change from here. I usually go to Jiffy Lube in Federal Way. This place is now my go to for an oil change, very good customer service they don't pressure you to do other things. Zack and Henry were very nice, professional, and very informative throughout the entire process.
My first time getting my oil change from here. I usually go to Jiffy Lube in Federal Way. This place is now my go to for an oil change, very good customer service they don't pressure you to do other things. Zack and Henry were very nice, professional, and very informative throughout the entire process.
Went in today for a transmission fluid exchange. This was the only oil change place I could find to change the fluid in my sealed 4Runner transmission in the Federal Way area. Great service and customer service. Great staff and they even bring you a beverage while you wait in line. Fast service too. I will definately be returning to this location in the future to service my vehicles.
Went in today for a transmission fluid exchange. This was the only oil change place I could find to change the fluid in my sealed 4Runner transmission in the Federal Way area. Great service and customer service. Great staff and they even bring you a beverage while you wait in line. Fast service too. I will definately be returning to this location in the future to service my vehicles.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 557 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.