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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
I ordered the bone-in ribeye and you could cut it with a fork.
Business response:
That's fantastic to hear! We're thrilled that you enjoyed the bone-in ribeye and found it so tender that it could be cut with a fork. We appreciate your feedback and look forward to serving you again soon!
All food presentation was beautiful. All food was delicious, including oysters, shrimp cocktail, salad, potatoes, lobster and steak (which was cooked to perfection). Service was excellent as well. The atmosphere was very relaxing insofar as the restaurant is pretty, dimly lit but not dark, and quiet. My husband and I truly enjoyed this lovely dining experience for our personal Christmas celebration.
Business response:
We're delighted to hear that you had a beautiful and delicious dining experience! It's great that the food presentation was on point, and you enjoyed everything from oysters and shrimp cocktail to the perfectly cooked lobster and steak. We're pleased that the service was excellent, and you found the atmosphere relaxing for your Christmas celebration. Thank you for sharing your positive feedback, and we look forward to hosting you again in the future! We will share your praises to Jacob!
Salad had some bad lettuce in it. Didn't eat it, they took it off the bill.. Husband loved the French Onion Soup. Steaks were good, mushroom topper was delicious
Business response:
We apologize for the issue with the salad but are glad to hear it was promptly addressed. It's great that your husband enjoyed the French Onion Soup and that the steaks, along with the mushroom topper, met your expectations. We appreciate your feedback and hope to provide you with an even better experience on your next visit. Thank you for sharing your thoughts.
Very expensive and can be made better at home. They don’t know what salt is
Business response:
We appreciate your feedback. We're sorry to hear that you found the dining experience expensive and felt the dishes lacked salt. Your input is valuable, and we'll take it into consideration to enhance our offerings. If there's anything specific you believe could be improved, we'd love to hear more details. Thank you for sharing your thoughts, and we hope to have the opportunity to exceed your expectations in the future.
Our server Jacob was amazing! He gave multiple recommendations and they were great. The food was outstanding.
Business response:
That's fantastic to hear! We're thrilled that Jacob provided excellent service with great recommendations, and you found the food outstanding. We'll make sure to pass on your compliments to Jacob. Thank you for sharing your positive experience, and we look forward to welcoming you back soon!
2nd time here, and it was just as amazing as the first time!! ❤️
Business response:
We're thrilled to have you back for a second time, and it's wonderful to hear that your experience was just as amazing as the first! Thank you for your continued support, and we look forward to providing you with more delightful moments in the future. ❤️
Food was cooked prefect and staff was nice I would eat here again
Business response:
Thank you for your positive feedback! We're delighted to hear that you enjoyed your dining experience at The Chophouse. We appreciate your compliments on the perfectly cooked food and the kindness of our staff. We look forward to the pleasure of serving you again in the future.
The Chophouse is absolutely amazing! From the servers to the food and the manager, this place is a 10+ ! The restaurant layout is awesome. I have already made reservations for February 2024, while in Louisville! See you again soon ✌️🥃✌️🥃
Business response:
Thank you for your glowing review! We're thrilled to hear you enjoyed your experience at The Chophouse. Your February 2024 reservation is eagerly anticipated, and we look forward to providing another exceptional dining experience.
They are a fairly new restaurant so we will give another chance. The manager was amazing and personable but the sever was slow and had to be reminded of requests multiple times. We aren’t complainers so we nicely did so. Steak was good but not spectacular for the price and the roasted chicken was dry and a small proportion. Drinks were amazing and the bar tender Kyle was amazing! $200 with tip for 2 people for comparison, only 1 glass of wine ordered at the table.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 523 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is open now. It will close at 10:00 p.m.