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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
The classic steakhouse vibe is alive and well at Oliver’s Chop House & Bourbon Bar, the all-new, world-class dining experience located inside Derby City Gaming Hotel. Designed with a comfortable elegance and intimate ambiance in mind, our Louisville restaurant evokes all the great feelings of a classic upscale steak house. Savor the finest 100% U.S.D.A. prime steaks, succulent seafood and many other artfully prepared dishes. Elevate your dining experience with a hand-crafted cocktail or a selection from our well-curated wine... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We visited for my 40th birthday. Food was very good. A couple of my scallops we not cooked as done as I like but were still good. Crab cake and lobster bisque was divine! Bread and biscuits were delicious. My husbands steak was delicious. A little under cooked but they threw it back on the grill for a few more minutes and the chef brought it back out to us. Service was amazing. Truffle fries were a little soft but I like a very crisp fry. Staff was very tentative and food and drinks came out with little to no wait. The price... read more
Business response:
Thank you for the feedback as this is how we grow as a concept and we are so glad you enjoyed Oliver’s. Training and “tweaking” are a constant evolution of a new restaurant opening and we appreciate your understanding and patience. We are always happy to correct any food issues that you encounter at Oliver’s to ensure our guest have the best experience as possible. Our apologies for charging you the free birthday dessert. We can refund or on your next visit, comp the dessert portion.
It was a great experience &loved Oliver’s. I definitely would go back and recommend to my friends
Business response:
Hi Anne, thank you for the 5 Star review. We are excited to welcome you back for your next visit. Kind Regards.
1st-drinks Husband bloody Mary needed more mix, I had a Lily, needed more sweet sour mix, 2nd-Husband oysters, best he's had, French Onion Soup, very good, just wish it has the melted Guyere cheese on top. I had Ceasar salad - way to much dressing and it lacked flavor. 3rd-Husband 8oz filet- medium, I had bone in ribeye-medium. Both cooked perfectly, but needed a touch of salt and pepper or truffle butter. Butter potato puree absolutely delicious. The warm biscuits they bring out. I personally loved them but didn't care for ... read more
Another worthy chop house has graced our city. We suspect the wait staff must have known who we were as everything was too point. We intend to dine here as often as we are able.
Business response:
Thank you for the acknowledging Oliver's Chop House as one of Louisville's newest hot spot for foodies! Our goal is always to impress, thank you for taking the time to leave a review and see you soon.
Crab cake was delicious! Where was the lobster in the lobster bisque? The menu was very limited, no house salad.. But, Devin did a wonderful job serving us..great job Devin!!
Business response:
Thank you for the feedback as this is how we grow as a concept. Our menu will be constantly evolving, Thanks for the shout out to Devin, we will share your comments with him.
Very beautiful atmosphere! You can tell it is new and the staff is not experienced. The waitress was overwhelmed with 2 tables. Drinks were slow to be made 3 old fashions and a Lilly should not take 20 minutes. Food was good quality. Out of the 4 steaks ordered 3 were overcooked slightly not enough to complain about and 1 had to be sent back it was well done when ordered medium. The mushrooms were over cooked. Mac and cheese was great. The Caesar salad was good but I hated when it does not come chopped and you have to do all... read more
Business response:
We are so glad you enjoyed Oliver’s, but of course we wish your visit would have been perfect. Training and “tweaking” are a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Please let us know if anything goes awry on your next visit so that we can take care of it immediately for you and your guests, and of course we will chop that Caesar for you!
We had enjoyable time. The staff were all very friendly. Service times weren't great, but that seemed to be an issue with the kitchen. The food was nice, but could do with some big improvement, especially considering the prices that are charged. But this is a new restaurant, so I gave them a bit of a break, this time.
Business response:
Mikat, We are so glad you enjoyed Oliver’s, but of course we wish your visit would have been perfect. Training and “tweaking” are a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Please let us know if anything goes awry on your next visit so that we can take care of it immediately for you and your guests as that is the service standards we have set for Oliver's.
The food was very good and the wait staff were friendly and efficient. Only one complaint, it was my birthday and our 54th wedding anniversary, the waitress said they would be giving us a dessert and it was very good. Only complaint was, we did not order a dessert but we were charged for it. I did not realize we had been charged for it until I looked at the ticket later or I would have questioned it there. Nevertheless, we had a great evening and I'm sure we will return on another occasion.
Business response:
Hi Bob, We are incredibly grateful that you took the time out to share your feedback with Oliver's. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience . Our deepest apologies on our behalf and that should have not happened. We are aware and made a note for the next time you come and dine with us, we will comp your dessert plus a little more or we can refund you for the dessert. Hope to see you soon and Happy Birthday!
My husband and I loved everything about the place! The food was amazing, service was wonderful! I highly recommend.
Business response:
Hi Karisa, we are happy you and your husband had such an amazing time at Oliver's. Thanks you so much for your feedback. Cant wait to see you again.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.7 star rating with 379 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open at 5:00 p.m.