This profile has been claimed by the business owner or representative.
Orkin
- Pest Control
- Fairfax, VA
About this business
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
Location details
10843 Main St, Fairfax, VA, 22030, United States
Get directions
Betsy was kind and very knowledgeable about the services that she offered. She was very considerate and help me deal with a 6 foot snake in my residence by my bedroom and I was able to book an appointment the following day from 8 AM to 10 AM because right now it is 2 PM so first thing in the morning, but I don't know how much sleep with a snake bye-bye bed, but the service is very kind and helpful. Thank you.
We have had Orkin service our property for more than a decade. Our technician, Otto, is top notch! He thoroughly treats exterior (and interior, as needed), including our sheds. He even uses a pole brush to sweep away cobwebs around the exterior of our windows! We've had zero issues with Orkin. They provide us with accurate 2-hour timelines of arrival, and again, our technician, Otto, is great!
I am surprised by the negative reviews, because we had an amazing experience with this location. Scheduling was easy, and the technician was very thorough and meticulous.
Unsatisfied w/ the service. Been a customer since 1999 and Orkin not reliable especially in an emergency. Need to wait 4 days to receive follow up treatment for a problem Orkin never resolved or bothered to investigate the source. The customer service rep actually asked if we would like to pay our bill for a service that did not work. Thanks Orkin.
I'D GIVE 0 STARS IF I COULD. TERRIBLE COMPANY. DO NOT USE THEM FOR ANY OF YOUR NEEDS. Poor business practices. Plenty of pest control companies out there go with a reputable one. Misleading from the minute I got on the phone with them. I was verbally told their services are $65 a month after the initial service fee of $230+ and could service ground bees/bees/wasps. After the initial service I've had them come out 3 times for the same issue. On the 4th trip, the technician states " its not his route and Orkin do not service ... read more
I do not recommend Orkin for any of your needs. They talk a good talk until you pay them. First time I got pest control. I was told someone would check back with me in about a month. I never heard back. Many months later I get a email that a service was done at my house. When I asked my service guy about this, he had no idea what I was talking about. There is absolutely No communication. Then I made a huge mistake hiring them again to do new insulation in my cross base. 1st guy comes and does a horrible job. He put new over ... read more
This business is terrible. They say they will be around to help and aren't. Then later they send automated texts and emails about appointment times that you can't respond to!!! Yeah, then you call and talk to a live person to cancel (taking time out of your day) then they still haven't canceled. Meanwhile 2 weeks ago when we needed someone they said in 8 days. I hired a much better company. I want my money back from Orkin! Useless business that robbed us as far as I'm concerned. Don't hire these people
I just terminated my account with Orkin because they increased my bill from $91 per quarter to $126 without any notice or explanation. That is a 27% increase, which I find incredible. I called to complain and they said the contract I signed allows them to raise their fee at any time. This rate increase comes shortly after Orkin acquired my previous pest control service, PermaTreat, which I had been using (and was happy with) for many years. I've given them 2 stars only because I was happy with their service -- I'm just very ... read more
I would give one star if I could. Incredibly unprofessional and lazy. We were promised an excellent service, and instead, were met with only disappointment and frustration. We have had to chase Orkin to finish the job itself, and the work they have done is messy and half-completed. The company has had to come out 8+ times to finish this one job- at my request. (we have a 1200 sq foot townhome- it's just not that big). On several occasions, the work was deemed "complete." Meanwhile, they left mouse feces and urine, brok... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 3.9 star rating with 132 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.