Orkin

Consumer E. 

on Yelp

9 years ago

This company is a complete disaster. Any and all interaction with Orkin Fairfax is accompanied by aggravation, stress, incompetence, unprofessionalism and rudeness. Orkin Fairfax manager Paul seems to set the tone for the office. He is dismissive and rude, hiding behind his staff and avoiding any communication with customers, leaving it to others to field phone calls and complaints. Can only imagine how he badly treats his own staff if this is how he treats paying customers. I had only 2 services, both of which were absol... read more

Karen G. 

on Yelp

14 years ago

I should start out by saying that I have not used Orkin. This review is not based on their service but there customer service. I have had an unfortunate bug problem and I filled out a form online to get a consultation (shame on me for leaving my phone number). In the last three days I have received 15+ telephone calls from an "unknown" number. No one ever leaves a message. I finally answered the call and it was Orkin. Seriously?!!!! How does a huge company like this show up unknown on my phone and doesn't leave a messa... read more

Thurston H. 

on Yelp

15 years ago

Stay away from Orkin! They showed up twice in the same week unannounced & unscheduled when I wasn't home and sprayed their mosquito treatment (with my cat in the backyard). They over treated my yard (a total of 5 times over a 3.5 week period) which they will even tell you is an unsafe amount of pesticides to use . Orkin is obviously very careless with their pesticides, having children and pets this doubly infuriates me. The list could go on about the customer service problems and the receptionist was really rude.