Orkin

Sherry C. 

on Yelp

4 years ago

I had to post this unfortunately negative review to warn other people should they choose this service for rodent problems. It's a complete rip off- while they were friendly and the services they said they would provide sounded amazing, in the end they did nothing more than set down the most basic of glue traps and bait and basically told me that due to having decks and being close to the some wooded areas mice were inevitable. They stated they searched for holes around the perimeter and found none, which we've identified si... read more

Wasif S. 

on Yelp

4 years ago

Techs are terrible, never tried to solve any issue. Had mice issues and the tech said nothing could be done. Threw down glue traps. Would not even fill their own bait traps! Had hornets, tech said it was an additional $250 and if I didn't remove it they would kill my children. Kept asking me to renew the contract. Called the supervisor, said hey, would love to renew but I need you guys to take some action. They sent someone out to talk to me, he said listen I have no authority to help. The tech is going to do what t... read more

Mike M. 

on Yelp

4 years ago

it Must be really hard for Orkin to keep appointment. I bought a house and wanted to treat before i moved in. It could be easy job to spray house with out furniture , food, pets and kids. I had to take day off from work, drive to house for an 1 hour then wait for technician for 1 hour and then find out that technician can not come over. Now I have to delay to move in. Orkin is a big company and can not find a technician to serve a customers. Terrible service. 

Jen W. 

on Yelp

5 years ago

STAY AWAY!!! TRIED TO SELL US NEARLY $10,000 OF INSULATION WE NEVER NEEDED We have been customers for years since they took over Western Exterminators with whom we had prior termite service. We've had an annual termite inspection warranty for years with Orkin. Recently, I called them to inspect our home if we have active termites. We do not. However, he noticed we have mouse droppings and then proceeded to send us a contract (unsolicited), to get us to buy $9,700 worth of attic insulation!! He never even tried to locate th... read more

Jose G. 

on Yelp

5 years ago

Yeah unable to contact any one that can help on top of which dont expect any one to call you back either there really is no way to schedule services with them cause they are never in also the website says open until 12am they infact are not they close at 5pm. I live in Maryland on the border of DC if that helps. 

Kristine W. 

on Yelp

6 years ago

ABSOLUTE WORST!!! I have been an Orkin customer for 11 years and I just canceled today. They haven't gone downhill...they are underground!! The techs are lazy, they don't listen and they do the bare minimum. I have tried to speak with a Service Manager for 3 weeks and no one has bothered to call back. After literally having to become a detective to find the Corporate phone..I called and no one has bothered to call back. Unfortunately, you have to leave at least one star but frankly, I wouldn't even spit on a review star f... read more

Sriram S. 

on Yelp

7 years ago

AWFUL CUSTOMER SERVICE. We contacted Orkin for pest control services on a home we just purchased. The technician came to our home and sprayed the inside and treated the outside (yard) for mosquitoes. He mentioned that there were some spiders in our basement which he set traps for and sprayed for. About 4 days later I noticed spiders in our basement and called back for a between service appointment. I called on a Monday to set it for Wednesday of the same week, then had to call back to reschedule. When I spoke to a represent... read more

Priti N. 

on Yelp

8 years ago

Had orkin come out to our house in Falls Church. Were able to get an appointment one day after our request. They initially quoted $150 for a one time service of some ants we were seeing in our kitchen. We did NOT agree to a one year contract. The day of the appointment, the orkin Man starting talking about this one year contract we apparently agreed to on the phone the day prior. This was only after he handed my husband a contract and a big fat bill and we pointed it out. He finally stated we could pay for a one time service... read more

Consumer E. 

on Yelp

9 years ago

This company is a complete disaster. Any and all interaction with Orkin Fairfax is accompanied by aggravation, stress, incompetence, unprofessionalism and rudeness. Orkin Fairfax manager Paul seems to set the tone for the office. He is dismissive and rude, hiding behind his staff and avoiding any communication with customers, leaving it to others to field phone calls and complaints. Can only imagine how he badly treats his own staff if this is how he treats paying customers. I had only 2 services, both of which were absol... read more