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Orkin
- Pest Control
- Cedar Rapids, IA
About this business
Location details
6105 7th St SW, Cedar Rapids, IA, 52404, United States
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Great service when they actually listen. but for some reason the communication or the brains aren't working. they don't like it when you try to cancel or you tell them that you will call them back they reminds me of a bad car salesman that won't stop or listen. they keep thinking they can push me around and schedule without my authorization. that will make it fraud and opens up the door for a lawsuit. they are good. unless you want to stop service then they don't understand the meaning of no. Tell them half a dozen times ... read more
Business response:
Thanks for leaving your review. If you give us a call at (319) 249-7668, we will try to resolve any issues you may have experienced.
had an older gentleman that was servicing our house did fantastic. got a new tech and hasn't stepped foot inside for months. when I called the office about the billing the lady seemed not to care that I wasn't getting the service I paid for. I am canceling the service and do not recommend it to anyone. p.s. one lady seemed concerned and said it wasn't a one off complaint so maybe they will rectify the problem but that I'd to be determined.
They never let me know when they are coming tonight he came and I couldn’t let him into the house because of illness I get charged the same amount but never get the inside treated this has happened several times they come and do outside and leave a bill on the door when no one is home service has not been good for the last few months I thinking of canceling
I am extremely disappointed in the customer service I received from Orkin as a new customer today. I made an appointment for Orkin (Cedar Rapids) to come out and inspect my home on Monday 8/30/21 from 8-10AM. On Monday, 9:30AM rolls around and I have not heard from anyone. I call and ask why someone hasn't reached out to me yet. I was told that they were "just about to call me" and they need to reschedule my appointment. She reschedules my appointment to 10-12PM the same day instead. 1PM rolls around and nothing. I call Or... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 2,035 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.