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Orkin

4.5
  • Pest Control
  • Castleton-On-Hudson, NY

About this business

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Location details

1580 Columbia Tpke, Bldg 2 Ste 2, Castleton-On-Hudson, NY, 12033, United States

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4.5986 reviews
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Eva M.'s profile image
Eva M. 
a year ago

Brandy was wonderful. Very efficient and very knowledgeable too. 

Business response:

We are absolutely thrilled to hear that Brandy provided you with efficient and knowledgeable service. Thank you for sharing your experience with us. 

David M.'s profile image
David M. 
a year ago

All good… no complaints 

Business response:

We are happy to hear that you had a positive experience with us. Thank you for your feedback! 

Cheyenne S.'s profile image
Cheyenne S. 
a year ago

Michael F was very knowledgeable and professional. 

Business response:

We're grateful for your positive feedback on Michael F's knowledge and professionalism. Thank you for choosing Orkin. 

Doreen V.'s profile image
Doreen V. 
3 months ago

Have never been treated so poorly from this company still haven received an agreement to this day thid was my last service ppl were rude my husband retired From orkin 24 years he was told to leave the office disgusted with this company 

Business response:

It's regrettable to hear about your experience with Orkin. Please feel free to reach out to us at (518) 713-7009 to discuss this further. Thank you Doreen for your feedback. 

Zac M.'s profile image
Zac M. 
5 months ago

Orkin man that came is a great guy, very nice and professional. The 1 star is for the simple fact that the “main office” is telling me that I had a service on 6/20 for $65 and 6/26 for $163. We were out of town the week of the 26th and never had that service and now Orkin is sending me a bill for $ 228! Even though the only service I had was 6/20. I try to explain this over the phone and the female on the line just yelled at me…smh 

Business response:

Your feedback is invaluable to us. We're sorry to hear about the billing issue you experienced. Zac please contact us at (518) 713-7009 so we can address this matter promptly. Thank you. 

David L.'s profile image
David L. 
a year ago

A tech came to check termite bait stations a couple of weeks ago. He was there 5 minutes or so. He did not report anything to me. I’m wondering if the $400+ I pay every year is getting me anything. I will stop this service if I don’t hear from you and have somebody come and do a complete inspection, and talk to me about it. 

Business response:

Your feedback is important to us. We apologize for falling short in our service. Please contact us at (518) 713-7009 so we can address your concerns and schedule a complete inspection. 

Patrick S.'s profile image
Patrick S. 
a year ago

Scheduled visit was from 2 PM to 4 PM confirmed yesterday. I arrived at 12:35 PM and he was just finishing up the service. I didn’t see what he had done, I asked about a previous service concerning my roof but he didn’t do that service. He said he will follow that up. However , 5 minutes after he left , I inspected my traps and found Two dead mice in traps, right where we had agreed was the most probable entry spot. I don’t know how he could have missed them , pretty much out in the open. Not happy with the inspection nor th... read more

Business response:

Your feedback is invaluable to us. We apologize for the oversight during your recent service. Please contact us at (518) 713-7009 so we can address your concerns and ensure a better experience in the future. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.5 star rating with 986 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.