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Orkin
- Pest Control
- Castleton-On-Hudson, NY
About this business
Location details
1580 Columbia Tpke, Bldg 2 Ste 2, Castleton-On-Hudson, NY, 12033, United States
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I've been disappointed with the service. NOT with the technician. I've had a couple requests/problems that were never addressed. 1) a mouse problem and 2) I wanted a mosquito treatment earlier then scheduled. Not one was satisfied by you.
Business response:
We value your input and apologize for any inconvenience you have experienced. Please contact us at (518) 713-7009 so we can address your mouse problem and reschedule your mosquito treatment. Thank you for bringing these issues to our attention.
Responded to a extra service call and scheduled in short time. Technician Brandy was fantastic. Went above and beyond to make sure everything was corrected and your customer was happy.
Business response:
Dear Chris , Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!
Tenant is happy and satisfied
Business response:
We're happy to hear that the tenant is happy and satisfied. Thank you for choosing Orkin.
Brandy was wonderful. Very efficient and very knowledgeable too.
Business response:
We are absolutely thrilled to hear that Brandy provided you with efficient and knowledgeable service. Thank you for sharing your experience with us.
All good… no complaints
Business response:
We are happy to hear that you had a positive experience with us. Thank you for your feedback!
Michael F was very knowledgeable and professional.
Business response:
We're grateful for your positive feedback on Michael F's knowledge and professionalism. Thank you for choosing Orkin.
Have never been treated so poorly from this company still haven received an agreement to this day thid was my last service ppl were rude my husband retired From orkin 24 years he was told to leave the office disgusted with this company
Business response:
It's regrettable to hear about your experience with Orkin. Please feel free to reach out to us at (518) 713-7009 to discuss this further. Thank you Doreen for your feedback.
Orkin man that came is a great guy, very nice and professional. The 1 star is for the simple fact that the “main office” is telling me that I had a service on 6/20 for $65 and 6/26 for $163. We were out of town the week of the 26th and never had that service and now Orkin is sending me a bill for $ 228! Even though the only service I had was 6/20. I try to explain this over the phone and the female on the line just yelled at me…smh
Business response:
Your feedback is invaluable to us. We're sorry to hear about the billing issue you experienced. Zac please contact us at (518) 713-7009 so we can address this matter promptly. Thank you.
A tech came to check termite bait stations a couple of weeks ago. He was there 5 minutes or so. He did not report anything to me. I’m wondering if the $400+ I pay every year is getting me anything. I will stop this service if I don’t hear from you and have somebody come and do a complete inspection, and talk to me about it.
Business response:
Your feedback is important to us. We apologize for falling short in our service. Please contact us at (518) 713-7009 so we can address your concerns and schedule a complete inspection.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 1,008 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.