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Palo Alto Commons
- Assisted Living Facilities
- Palo Alto, CA
About this business
Location details
4075 El Camino Way, Palo Alto, CA, 94306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
DO NOT SEND YOUR LOVED ONES HERE! My father was placed in the care of The Commons for about 2 months. He had advanced Parkinsons Disease and needed full time assistance with everything - dressing, bathing, personal hygiene, eating, taking meds, all essential functions.... We were paying a premium at this place - about $20k a month! Upon his arrival, I went over the details for his care with the staff, present was the Executive Director Charito and the Director Li Li. They both assured me he was in good hands. When I ch... read more
Just moved a client in here from a rehab facility and the rooms are really nice. He's on the bottom floor and has a nice little patio in back with plants and sun. Patti Alvarez, a hostess in the dining area was very accommodating. I would like to see them have some healthier food options and a real salad bar could promote healthier eating.
Business response:
What a fantastic review, Tatiana! Thank you for taking the time to share your positive experience with Palo Alto Commons. We truly appreciate your feedback and are so happy you're pleased!
This is a top notch facility for the retired and is pretty nice but, the only problem with this is the lady at the front desk....she gives you alot of attitude for free...if you ever come to PAC, check this lady out because she doesn't seem to be nice to anyone...she has short curly, black hair and basically looks like a man, she reminds me of the masculint high school gurl bully (or what I like to say, "girl"llas) that the t.v. shows always protrays....she gave me attitude everytime I come in until I was tired of it...now, ... read more
Business response:
While we appreciate the five-star review, we don't appreciate your comments about our team member. We take pride in providing outstanding customer service, and we don't tolerate the unkind treatment of any of our team. We invite you to reach out to our team directly.
Frequently asked questions about Palo Alto Commons
How is Palo Alto Commons rated?
Palo Alto Commons has a 4.1 star rating with 74 reviews.
When is Palo Alto Commons open?
Palo Alto Commons is open now. It will close at 5:00 p.m.