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Passaic Bergen Water Softening

4.9

About this business

Location details

537 Goffle Road, Wyckoff, NJ, 07481, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9635 reviews
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J S.'s profile image
a year ago

Second time i had an issue with then over charging me. I had setup an appointment for salt delivery and to check the water filtration system. In between the scheduling and the appointment the water filter issue resolved itself, they insist on still charging me $150 for the service visit ex the salt delivery. Keep in mind one technician came out to put salt in the water softener and “check” water system. I never got a bill or adked to sign anything, they just charged the card on file. Random charge just shows up on my credit ... read more

Rdg J.'s profile image
Rdg J. 
a year ago

These shysters filled my soft water tank two years in a row and everything seemed fine. Then out of the blue when I called them this year they said there was a 10 bag minimum. I told them they had filled the tank the prior two years and nobody said anything about a 10 bag minimum. The guy on the phone said that probably 10 bags was needed to filled the tank. Well the water softener guy came, completely filled the almost empty tank with 8 bags and left 2 bags that I have no use for next to the tank. He charged me f... read more

Business response:

Out team at Passaic Bergen Water Softening would like to thank you for providing us with your valuable feedback. We have always provided our customers with exceptional service while maintaining reasonable prices for them. WIth the economic inflations and the cost of diesel averaging $5.00 per gallon that we have faced together with our customers, we have found a way to avoid raising our salt prices higher by requiring a minimum of ten 40LB salt bags per delivery. This minimum was determined by maximum capacity of the salt... read more

HAROLD G.'s profile image
HAROLD G. 
3 years ago

Excellent job 

GARY M.'s profile image
GARY M. 
3 years ago

Installation went extremely well. Your installer was highly competent and highly courteous! However, he should have been provided with at least one helper. 

MOHAMMAD Y.'s profile image
MOHAMMAD Y. 
3 years ago

The guys were polite and courteous. But they need to be more aware of how to set the time on the system. I need someone to call me and walk me through the way to fix the time. 

OUMA L.'s profile image
OUMA L. 
3 years ago

The best service I ever had I will recommend you to my family and friends 

Business response:

Good afternoon Ouma! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you and your family and friends in the future.  

BRUCE L.'s profile image
BRUCE L. 
4 years ago

I hit wrong button. I would give your employee all stars. He was very good 

Business response:

Good afternoon Bruce! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you in the future.  

LORRAINE W.'s profile image
LORRAINE W. 
4 years ago

Technician was polite, professional, proficient and efficient. 

Business response:

Good afternoon Lorraine! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you in the future.  

VARDA G.'s profile image
VARDA G. 
4 years ago

The tech was a good guy , very respectful and helpful 

Frequently asked questions about Passaic Bergen Water Softening

How is Passaic Bergen Water Softening rated?

Passaic Bergen Water Softening has a 4.9 star rating with 635 reviews. 

When is Passaic Bergen Water Softening open?

Passaic Bergen Water Softening is closed now. It will open tomorrow at 9:00 a.m.