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537 Goffle Road, Wyckoff, NJ, 07481, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Second time i had an issue with then over charging me. I had setup an appointment for salt delivery and to check the water filtration system. In between the scheduling and the appointment the water filter issue resolved itself, they insist on still charging me $150 for the service visit ex the salt delivery. Keep in mind one technician came out to put salt in the water softener and “check” water system. I never got a bill or adked to sign anything, they just charged the card on file. Random charge just shows up on my credit ... read more
These shysters filled my soft water tank two years in a row and everything seemed fine. Then out of the blue when I called them this year they said there was a 10 bag minimum. I told them they had filled the tank the prior two years and nobody said anything about a 10 bag minimum. The guy on the phone said that probably 10 bags was needed to filled the tank. Well the water softener guy came, completely filled the almost empty tank with 8 bags and left 2 bags that I have no use for next to the tank. He charged me f... read more
Business response:
Out team at Passaic Bergen Water Softening would like to thank you for providing us with your valuable feedback. We have always provided our customers with exceptional service while maintaining reasonable prices for them. WIth the economic inflations and the cost of diesel averaging $5.00 per gallon that we have faced together with our customers, we have found a way to avoid raising our salt prices higher by requiring a minimum of ten 40LB salt bags per delivery. This minimum was determined by maximum capacity of the salt... read more
Excellent job
Installation went extremely well. Your installer was highly competent and highly courteous! However, he should have been provided with at least one helper.
The guys were polite and courteous. But they need to be more aware of how to set the time on the system. I need someone to call me and walk me through the way to fix the time.
The best service I ever had I will recommend you to my family and friends
Business response:
Good afternoon Ouma! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you and your family and friends in the future.
I hit wrong button. I would give your employee all stars. He was very good
Business response:
Good afternoon Bruce! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you in the future.
Technician was polite, professional, proficient and efficient.
Business response:
Good afternoon Lorraine! Thank you for taking the time to write a review. We appreciate you being a loyal customer and look forward to helping you in the future.
The tech was a good guy , very respectful and helpful
Passaic Bergen Water Softening has a 4.9 star rating with 635 reviews.
Passaic Bergen Water Softening is closed now. It will open tomorrow at 9:00 a.m.